Civic Tech Field Guide
Sharing knowledge and productively growing the fieldThe Tech > Govtech - (88)
In the Civic Tech Field Guide, we primarily focus on examples of govtech that seek to improve society to make it more just and democratic, not just more digital or efficient. We recognize that this is a subjective, values-based perspective of govtech. There is a much larger government IT industry that exceeds this focus.
Related resources:
- The Global Public Impact of GovTech: A $9.8 Trillion Opportunity. World Economic Forum report (2025)
- The 2023 GovTech 100
- Companies Made Millions Building Unemployment Websites That Didn’t Work by Colin Lecher for The Markup (2020)
- Thinking About Govtech (PDF): An introduction to govtech, why it matters, and barriers to adoption (2019)
- Do you know how your country’s state of digital development compares? Find out by exploring the OECD’s Going Digital indicators.
- Building an AI World: a CIFAR Report on National and Regional AI Strategies
- A Digital government reading list (2020)
Showing 88 Results
Nominate a Rising Civic AI Leader (Aspen Digital)
Aspen Institute, Massachusetts Avenue Northwest, Washington, DC, USAAspen Digital and the Aspen Policy Academy are launching a new program for Rising Civic AI Leaders to educate newly hired state and local government employees in charge of managing the adoption and implementation of AI-driven tools.
Apply: Nominate a Rising Civic AI Leader (Aspen Digital) copy
Aspen Institute, Massachusetts Avenue Northwest, Washington, DC, USAAspen Digital and the Aspen Policy Academy are launching a new program for Rising Civic AI Leaders to educate newly hired state and local government employees in charge of managing the adoption and implementation of AI-driven tools.
Book by Eduardo Albrecht
Public Engagement with Public Sector AI (PEPSAI)
Cardiff University, Cardiff, Wales, UKData Justice Lab Directors Arne Hintz (Cardiff University) and Joanna Redden (Western Ontario) have received funding from the Global Wales Partnership Fund to explore strategies for a more accountable use of data and AI in public services, and to enhance civic participation in governmental decision-making on data and AI deployment in Wales and Ontario.
Productive Ways to Use GenAI for Civil Servants
2300 N Street Northwest, Washington, DC 20037, USAThis playbook is designed specifically for civil servants, offering practical guidance for using generative AI (GenAI) to help them perform their work more effectively and efficiently.
The uneven reach of the state: A novel approach to mapping local state presence
Norway (Norge, Noreg)A machine learning model trains on geo-located survey data to predict state presence.
The new model includes the development of the largest national legislative database, which integrates not only federal and local legislation but also judicial rulings, government processes, services, and field-level systems.
AI Security Institute (AISI)
LondonThe AI Security Institute is the largest team in a government dedicated to understanding AI capabilities and risks in the world.
Project Ion
Bucharest, Romania"Developed by Romanian researchers, Ion’s main task will be to scan social networks to inform the government “in real time of Romanians’ proposals and wishes” - The Guardian quoting the press release
The First Branch LLM (Large Language Model) concept map below imagines the critical infrastructure needed at the enterprise level to create an accessible, accountable, and permanent information system for both the public and lawmakers.
AI71
Abu DhabiWe are building conversational AI assistants that can streamline access to public information, deliver empathetic support around-the-clock, and strengthen bonds between governments and people.
The Situate AI Guidebook: Co-Designing a Toolkit to Support Multi-Stakeholder Early-stage Deliberations Around Public Sector AI Proposals
Carnegie Mellon UniversityBy Anna Kawakami, Amanda Coston, Haiyi Zhu, Hoda Heidari, Kenneth Holstein
ChatGPT Gov is designed to streamline government agencies’ access to OpenAI’s frontier models.
Odap is the French citizen observatory for public sector algorithms. It creates and gathers information on algorithms and AI systems used by government agencies in France, to make them more transparent.
i.AI and NHS England Collaboration Charter
10 Downing StreetThe Incubator for Artificial Intelligence (i.AI), an innovative team of technical experts at the heart of government, and NHS England (NHSE) have signed a first-of-a-kind Collaboration Charter to support the use of AI in the NHS.
Scout (GOV.UK)
10 Downing StreetAn AI-powered tool that improves government major project delivery by automatically analysing thousands of documents to help detect problems earlier, enabling timely interventions that keep critical projects on track.
Redbox
10 Downing StreetBringing Generative AI to the way the Civil Service works
Incubator for Artificial Intelligence (i.AI)
10 Downing StreetThe Incubator for Artificial Intelligence in UK government
Consult (Gov.UK)
10 Downing StreetConsult is a machine learning and LLM-powered tool to automate the processing of public consultations.
Humphrey
10 Downing StreetA package of tools to speed up the work of civil servants and make them deliver ministerial plans more quickly.
Connect (GOV.UK)
10 Downing Streeti.AI are using AI to match capacity to demand in the Grid connections queue
Parlex and Lex
10 Downing StreetEquipping policy makers and researchers with AI-driven tools to explore legislation, analyse parliamentary developments, and empowering them in the policy making process.
Minute (GOV.UK)
10 Downing StreetMinute is a secure AI transcription service that produces customisable summaries in the formats that public servants need.
UrbanistAI
EuropeThe platform to reimagine the future of our cities.
Digital Infrastructure for Governance and Inclusive Transformation (DIGIT) is an open-source, scalable, interoperable platform for responsive public service delivery and good governance.
Government AI Coalition
San Jose, California, USAThe GovAI Coalition went public...publishing a set of deliverables any organization could use to help jumpstart their agency with responsible AI practices.
San José AI Reviews & Inventory
San Jose, California, USAAn AI Inventory is an important transparency mechanism that enables the City of San José to meaningfully communicate the AI systems that it uses to its residents. In January 2023, the DPO began maintaining an AI Inventory in an effort to increase transparency of the technological tools used by the City.
Albert
FranceStarting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.
Caddy (Gov.UK)
10 Downing StreetCaddy is an AI powered co-pilot for customer service functions everywhere.
AI.gov
1600 Pennsylvania Avenue Northwest, Washington, DC, USAUS federal website launched by the Biden Administration
National AI Talent Surge
1600 Pennsylvania Avenue Northwest, Washington, DC, USAThe US federal government is rapidly hiring talent to build and govern AI to fulfill the priorities set forth by the Biden-Harris Administration.
In Spring 2024, NCSL surveyed eight legislative staffing groups about their use of generative artificial intelligence (AI) tools for legislative work.
West Ham and Beckton GPT
LondonAs well as the broad range of information that the regular AI uses, this modified version has been exposed to a specific set of policies and information to help unlock the power of AI for the new constituency of West Ham and Beckton.
Post outlining OpenAI's partnerships with DARPA, US AID, and US National Laboratories
2022 Inventory of Washington State Automated Decision-making Systems
Washington state, USA30 ADS govtech applications in Washington state
We estimate that UK central government conducts approximately one billion citizen-facing transactions per year in the provision of around 400 services, of which approximately 143 million are complex repetitive transactions. We estimate that 84% of these complex transactions are highly automatable.
By Alan R. Shark, with ChatGPT, Google Gemini, Perplexity AI
Bürokratt
Estonia (Eesti Vabariik)Bürokratt enables citizens or users to use public and information services with virtual assistants through voice-based interaction.
form-extractor-prototype
United Kingdom of Great Britain and Northern Ireland (the)A prototype tool that extracts the structure of a form from an image or PDF and generates a multi-page web form in the GOV.UK schema. by @timpaul
Code for America AI Studio
United States of America (the)Workshop series to provide "a hands-on way for government to learn about the opportunities and considerations of leveraging AI and implementing these systems responsibly."
Zencity Press Release Generator
Tel Aviv, IsraelThis update allows you to create professional-grade press releases in a matter of minutes with minimal effort and editing.
Adopting AI Responsibly: Guidelines for Procurement of AI Solutions by the Private Sector
Gov.uk Guidance to civil servants on use of generative AI
United Kingdom of Great Britain and Northern Ireland (the)This guidance outlines the expectation for how civil servants should approach the use of Large Language Models.
Gen-AI for Local Governments
444 North Capitol Street Northwest, Washington, DC 20001, USAMetroLab’s In the Lab Initiative focused on GenAI for Local Governments, a task force
AI Democracy Projects
Princeton University, Princeton, New Jersey, USAThe AI Democracy Projects engage the implications of AI systems and tools, including predictive algorithms, machine learning, and frontier models, for democratic society.
City AI Connect
Johns Hopkins UniversityA global community for cities to learn about generative AI together, faster.
Boti
Buenos AiresEl chatbot de la Ciudad Buenos Aires
Get email updates
Helpful Links
Reach Out
A project of
With support from
National Endowment for Democracy
Founding Organization
Civic Hall
Technology partner
Civic Tech Field Guide