The article discusses the challenges of building governable online communities, highlighting how many online groups and mutual aid projects have fallen apart due to internal conflicts

The article discusses the challenges of building governable online communities, highlighting how many online groups and mutual aid projects have fallen apart due to internal conflicts. It suggests that online platforms are not well-designed for self-governance, and proposes a series of steps for online communities to set themselves up for healthy problem-solving, including adopting clear codes of conduct and establishing rules around power dynamics and accountability.