These usability challenges hamper tool adoption, or may cause misunderstandings for users about tool functionalities, and subsequently may give users a false sense of security.

There are many open ­source software projects that aim to help people around the world – activists, journalists, and everyday citizens – communicate in privacy and security. Unfortunately, few of these software­ development teams have the capacity or expertise in-house to make tools that are truly usable. These usability challenges hamper tool adoption, or may cause misunderstandings for users about tool functionalities, and subsequently may give users a false sense of security.

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