This course will provide you with skills to develop an applied understanding of how to use technological platforms to enhance the interface between government and citizens in the delivery of services.

Upon successful completion of the course, you should be able to:

Explain, discuss and assess the evolution and opportunities for civic tech in the context of politics, governance and social activism Identify and define appropriate social problems in terms that invite digital innovation solutioning Compile, process and analyse basic data Use appropriate and contextually relevant innovative strategies and tools to develop solutions to social challenges Take an institutional view on civic tech platforms and organisations that can be established and sustained in terms of management, governance and government