Civic Tech Field Guide
Sharing knowledge and productively growing the field
The Common Measurements Tool (CMT) is a survey instrument built specifically for the public sector that can be used across the full range of service areas, service channels, and client types. Its standardized methodology allows not just for effective performance measurement but also for direct comparisons between different organizations.
| Status: | Active |
|---|---|
| Parent Organization: | CitizenFirst by Institute for Citizen-Centred Service |
| Last Modified: | 2023-05-10 00:00:00 |
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Civic Tech Field Guide
Civic Tech Field Guide