The Tech > Govtech - (451)

In the Civic Tech Field Guide, we focus on examples of govtech that seek to improve society to make it more just and democratic, not just more digital or efficient. We recognize that this is a subjective, values-based perspective of govtech. There is a much larger government IT industry, and we do not aspire to catalog and curate every instance of governmental technology.

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US Department of Homeland Security Customer Experience Office

The Department of Homeland Security (DHS) announced today that it has established a permanent Customer Experience (CX) office to help deliver services that are simple to use, accessible, equitable, protective, transparent, and responsive for all DHS customers.

Process code for software procurement

This process code will introduce you to a digital-native approach to procurement. It maintains the core principles of public procurement—fairness, transparency and objectivity—but realigns the process with contemporary software development.

Digital Service Network

Digital Service Network

Georgetown University, Washington, DC

Documenting methodologies of digital service teams in state, local, tribal, and territorial government.

The GSA Equity Study on Remote Identity Proofing | The GSA Equity Study on Remote Identity Proofing

The GSA Equity Study on Remote Identity Proofing | The GSA Equity Study on Remote Identity Proofing

GSA (General Services Administration), F Street Northwest, Washington, DC, USA

By participating in GSA’s study on identity verification technology, you can help identify potential barriers and challenges that impact individuals from diverse backgrounds.

Digital Policy Guide

Digital Policy Guide

United States of America (the)

A Digital Servant's Guide to U.S. Federal Information Technology Law and Policy

EOPbot

EOPbot

United States of America (the)

Mastodon bot posting US Presidential Actions and new policy updates from OMB, OSTP, OPM, EOs, etc.

Nappal hajtva

Information website by Budapest municipality in order to help the population find the possibilities of solar energy

إدارتي (My Department)

تعامل بثقة مع كل الإدارات في تونس 🇹🇳 ("Deal confidently with all departments in Tunisia")

Polimorphic

Polimorphic

San Francisco

Polimorphic is the first Constituent Relationship Management (CRM) software specifically built for local governments.

Skills Wiki for New Government Hires

Skills Wiki for New Government Hires

Aspen Institute, North 3rd Street, Aspen, CO, USA

A comprehensive set of resources to help new techies in government hit the ground running on day one.

Centre for International Governance Innovation (CIGI)

CIGI builds bridges from knowledge to power by conducting world-leading research and analysis to offer innovative policy solutions for the digital era.

POPVOX Foundation

POPVOX Foundation

United States of America (the)

POPVOX Foundation works to inform and empower people and make government work better for everyone.

House Digital Service

Solving technological problems in the legislative process for House of Representatives Members, Committees, and staff.

#CityHallSelfie Day

#CityHallSelfie Day is a celebration of public service showcasing pride in local government institutions.

Policy Lab UK

Policy Lab UK

United Kingdom of Great Britain and Northern Ireland (the)

Our mission is to radically improve policy making through design, innovation and people-centred approaches.

Seattle By Design

Seattle By Design

Seattle, WA, United States of America

A pilot program that connected a cohort of volunteer experts with City staff to answer questions and make recommendations using best practices in user research. Seattle By Design is a partnership between U.S Digital Response (USDR) and Seattle Innovation & Performance.

The Centre for Excellence in e‑Governance Studies (eGovlab)

eGovlab is the Stockholm University Centre for Excellence in e-Governance Studies focused on driving European and International research collaboration for research and development in the area of IT in the Public Sector.

Chicago Digital Services Team

The Digital Services team works to make city services more accessible and inclusive for Chicago residents. It’s our mission to listen, amplify, and design with the community to build better technology experiences for everyone.

Interoperable Europe

Interoperable Europe is the initiative of the European Commission for a reinforced public sector interoperability policy. The Interoperable Europe Act proposes a strategic interoperability cooperation mechanism across the European Union.

Kyiv Digital app

Digitized the city's services, including e-petition tool, and "adapted them to conditions under martial law"

Barrier-Free Communication Bratislava

The Barrier-Free Communication service allows citizens with specific needs to communicate with the city in a form that is comprehensible to them.

Urban Platform

A web solution designed for governments that provides the digital twin of the city, and delivers a real-time view of every street, plus insightful analytics to support decision-making and increase the efficiency of the city operations.

OS City

OS City

Mexico

Blockchain-based identity system for governments

الصفحة الرئيسية - سند (Sanad)

هويتك الرقمية لاستخداماتك اليومية

Humans of Public Service (HOPS)

Humans of Public Service (HOPS)

United States of America (the)

Our mission is to create content that tells the story of humans in public service, share stories that reflect the diversity in America in an effort to humanize public servants, and create a more positive perception of government.

Living-in.EU

Join us in building the European way of Digital Transformation for 300 million Europeans

Merit

Merit

Bay Area, California, USA

The Merit Data Platform connects organizations and people on a flexible HIPAA and SOC2 compliant knowledge graph.

Digital Public Administration factsheets

The European Commission's country-by-country factsheets containing "the most recent developments that the public administrations of 35 European countries have undergone in 2022. Additionally, a dedicated factsheet for the EU which focuses on all the matters related to digital public administration and interoperability at the European Union level is also available."

Anticipatory Innovation

Public sector needs to prepare for what is coming next, continuously identify, test and implement innovative solutions to benefit from future opportunities while reducing the risks through increased resilience of their public systems.  To facilitate that OPSI has developed an Anticipatory Innovation Governance (AIG) model.

Mapping the global behavioural insights community

To highlight the global knowledge base of behavioural insights work in public policy, and bring the achievements of institutions to the fore, the OECD launched the Behavioural Insights Knowledge Hub and map in 2021.

FedNow

FedNow

United States of America (the)

"FedNow is a service developed by the Federal Reserve for depository institutions in the United States. It will enable individuals and businesses to send and receive instant payments. Banks will be able to build products on top of the FedNow platform." - Wikipedia

Bixal

Bixal

Fairfax, VA

A mission-driven organization determined to improve people’s lives through human-centered strategies and transformative technologies. We deliver on this promise by partnering with leading federal agencies to conceive and create powerful data-driven customer experiences.

GOV.UK Design System

GOV.UK Design System

United Kingdom of Great Britain and Northern Ireland (the)

Use this design system to make government services consistent with GOV.UK. Learn from the research and experience of other service teams and avoid repeating work that’s already been done.

Bloom Housing

Bloom Housing

San Francisco

A modern system that helps people learn about, apply for, and gain access to affordable housing

SocietyWorks

SocietyWorks

United Kingdom of Great Britain and Northern Ireland (the)

"A complete suite of local authority services for highways, environment and the public realm", wholly owned subsidiary of mySociety

ApplyWorks

ApplyWorks

United Kingdom of Great Britain and Northern Ireland (the)

Easy and secure location based applications and payment services for councils.

Disclosure logs: a best practice guide for local authorities [in the UK]

Disclosure logs: a best practice guide for local authorities [in the UK]

United Kingdom of Great Britain and Northern Ireland (the)

Guide that "seeks to explain what disclosure logs are, how to manage them efficiently and why, although they are not a legal requirement, local authorities should seriously consider using one for the benefit of your FOI teams and, more importantly, for citizens."

The Bloomberg Philanthropies City Data Alliance

The Bloomberg Philanthropies City Data Alliance is identifying 100 mayors that are the most sophisticated, ambitious, and advanced at harnessing data and help them set a new standard for local governments committed to using data to power better results for residents.

WasteWorks

WasteWorks

United Kingdom of Great Britain and Northern Ireland (the)

One integrated and intuitive digital front door to local authority residential waste services.

Digital Platform Commission Act of 2022

Legislation introduced in the 117th Congress, "To establish a new Federal body to provide reasonable oversight and regulation of digital platforms."

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