Civic Tech Field Guide
Sharing knowledge and productively growing the fieldThe Tech > Govtech - (587)
In the Civic Tech Field Guide, we focus on examples of govtech that seek to improve society to make it more just and democratic, not just more digital or efficient. We recognize that this is a subjective, values-based perspective of govtech. There is a much larger government IT industry, and we do not aspire to catalog and curate every instance of governmental technology.
Related resources:
- The 2023 GovTech 100
- Companies Made Millions Building Unemployment Websites That Didn’t Work by Colin Lecher for The Markup (2020)
- Thinking About Govtech (PDF): An introduction to govtech, why it matters, and barriers to adoption (2019)
- Do you know how your country’s state of digital development compares? Find out by exploring the OECD’s Going Digital indicators.
- Building an AI World: a CIFAR Report on National and Regional AI Strategies
- A Digital government reading list (2020)
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Global Engagement Center
Washington, DCMission: To direct, lead, synchronize, integrate, and coordinate U.S. Federal Government efforts to recognize, understand, expose, and counter foreign state and non-state propaganda and disinformation efforts aimed at undermining or influencing the policies, security, or stability of the United States, its allies, and partner nations.
Post outlining OpenAI's partnerships with DARPA, US AID, and US National Laboratories
Digital Public Infrastructure Map
55-56 Russell Square, Bloomsbury, London WC1B 4HP, UKGovernments across the globe are on their way to building national-scale digital infrastructure. A comprehensive view of the state of DPI, however, is missing. The DPI Map addresses this.
Broadband Consumer Labels
Washington, DCBroadband Labels (Internet de Banda Ancha Etiquetas - en español) are designed to provide clear, easy-to-understand, and accurate information about the cost and performance of high-speed internet services.
Working for an MP (w4mp)
Parliament Square, London, UKThe Working for an MP website is a resource for anyone working for a British Member of Parliament or with an interest in how Parliament works.
The White House (u/whitehouse) on Reddit
1600 Pennsylvania Avenue Northwest, Washington, DC, USAThe official Biden-Harris administration Reddit account, launched to provide updates on Hurricanes Milton and Helene
2022 Inventory of Washington State Automated Decision-making Systems
Washington state, USA30 ADS govtech applications in Washington state
A modern rewrite that hopes to make it a bit easier for federal product teams to adopt, adapt, and extend the USWDS.
Global DPI Summit
CairoThe Global DPI Summit, hosted in Cairo, Egypt, stands as a premier convening of stakeholders in the Digital Public Infrastructure (DPI) ecosystem, bringing together representatives from across the globe.
Innovating public service delivery through Digital Public Goods and Open Source
Geneva, SwitzerlandFree online course at ITU Academy funded by the EU
The World Bank's program to "support countries in adopting sound practices and solutions in GovTech, and to ensure a broad global partnership for effective exchange and transfer of knowledge and good practice."
GovTech Maturity Index (GTMI)
Washington, DCThe GovTech Maturity Index (GTMI) was developed as part of the GovTech Initiative to introduce a measure of GovTech maturity in four focus areas — supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers— and to assist practitioners in the design of new digital transformation projects.
The Bank launched GovTech Working Groups to provide thought leadership, facilitate the exchange of ideas, and support the development of sound GovTech solutions. Community building and impact-driven collaboration are the core objectives of this initiative.
GovTech Glossary
Washington, DCGovTech Glossary contains definitions of key terms, concepts, and acronyms commonly found in the GovTech Maturity Index (GTMI) online survey.
US Open Government Federal Advisory Committee
GSA (General Services Administration), F Street Northwest, Washington, DC, USAThey will play a critical role in the collaboration of the U.S. National Action Plan for Open Government (NAP 6) and support for broader open government initiatives.
The Tech Coup: How to Save Democracy from Silicon Valley
United States of America (the)An insider offers a “forceful critique...of Big Tech's steady erosion of democracy” (The New Yorker) and describes what must be done to stop it
Talent Toolkit
United States of America (the)To...help governments hire more effectively, U.S. Digital Response (USDR) has actively engaged government organizations at the state, county, and city levels to optimize their talent practices and build digital capacity — and we’ve learned some things.
We estimate that UK central government conducts approximately one billion citizen-facing transactions per year in the provision of around 400 services, of which approximately 143 million are complex repetitive transactions. We estimate that 84% of these complex transactions are highly automatable.
Transforming Flanders digitally
FlandersThe Government of Flanders is developing the digital talents of all people of Flanders. It valorises data as a raw material of the economy and society and is working on the digital transformation of public service delivery.
Open Government for Stronger Democracies
OECD, Rue André Pascal, Paris, FranceAn OECD global assessment of countries' implementation of its 2017 Recommendation on Open Government
CitizenChat
UgandaCitizenChat is an AI-powered chatbot designed to empower citizens by providing access to key government information and facilitating interactive communication. The platform enables citizens to engage with government services, access valuable information, and report queries or concerns in real-time.
Future-Proofing Congress
United States of America (the)How Member-Led Upgrades Are Optimizing Legislative Branch Capacity and Resilience
Signal Conso
FranceReport an issue to a company, find out about your rights with France's Fraud Control.
This is a non-partisan guide made to help new [UK] MPs & their staff establish and run their offices after the 2024 election.
GovWell
New York CityGovWell’s mission is to build modern software products to help government serve communities better.
10x
GSA (General Services Administration), F Street Northwest, Washington, DC, USA10x is the federal government’s very own venture studio
By Alan R. Shark, with ChatGPT, Google Gemini, Perplexity AI
Public Technology Institute (PTI)
United States of America (the)Actively supporting local government technology leaders and their teams through research & content, professional development, consulting services, learning and networking events, membership, workforce connections and recognition programs.
UGhub
UgandaNITA-U is integrating all MDA systems to the UGhub Systems Integration Platform so as to enable seamlessly sharing of data across Government systems in a rational, secure, efficient and sustainable manner.
AgriStack
India (Bhārat)Agri Stack is the digital foundation being set up by the government to make it easier to bring various stakeholders together to improve agriculture in India and enable better outcomes and results for the farmers by using data and digital services.
California's DMV has digitized 42 million car titles using blockchain technology to detect fraud and streamline the title transfer process, enabling residents to claim vehicle titles through a mobile app -- the first such initiative in the U.S.
Bundesgesetz über den Einsatz elektronischer Mittel zur Erfüllung von Behördenaufgaben (EMBAG)
Switzerland (Schweiz, Suisse, Svizzera)Swiss law requiring government agencies disclose their source code when possible.
Govbase is the most comprehensive database of projects and organizations in online governance.
Govtech vendor offering emergency services and elections management tech among other solutions
Modernized Volunteer Management for Emergency Preparedness, Response, and Recovery
Juvare’s cloud solution for unified emergency response and automated task workflows
Damage assessment software designed to rapidly and accurately collect damage assessments for FEMA’s disaster declaration process
emqnet
Australiaemqnet delivers data-driven software built and supported by a team of resilience experts.
Security, Safety & Critical Event Management Software. Acquired by IBM.
Facilitate accelerated deployment of collaboration, communication, and task management capabilities for emergency response operations through our open-source app template in Microsoft Teams. Get solution
ACR Editor
United States of America (the)This web editor helps evaluators build Accessibility Conformance Reports in the US OpenACR format
Bürokratt
Estonia (Eesti Vabariik)Bürokratt enables citizens or users to use public and information services with virtual assistants through voice-based interaction.
Modernization & Collaboration in New York’s Government
G4I has been designed to serve as THE global meeting place that assembles governments – across all levels – to learn how to securely streamline processes, increase efficiencies, reduce costs and meaningfully transform public service delivery.
NCSC staff will provide intensive training and technical assistance to help courts revise one form or a small set of forms to improve plain language and readability. Your court will identify one form, or a small set of forms to work on throughout the project. At the end of camp, your materials will be redesigned, translated into plain language, and user tested.
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Civic Tech Field Guide