Graphic representing FixMyTransport

FixMyTransport


http://web.archive.org/web/20220123042823/http://www.fixmytransport.com/
United Kingdom of Great Britain and Northern Ireland (the)

FixMyTransport was a mySociety project running from 2011 to 2015. It allowed passengers to send complaints directly to transport operators.

FixMyTransport contained data for over 300,000 stops and routes, using several public transport datasets. It also contained crowdsourced email data for the operators themselves, gathered by mySociety's wonderful and energetic community of supporters.

The site also had a hidden agenda: as well as helping people to solve transport problems, FixMyTransport aimed to discover whether a sufficiently well-designed internet service could help tip people over the edge from grumbling about a problem to taking action to resolve it. The site was structured in such a way that it encouraged people with the same issues to group together in online campaigns.

During its four years of life, FixMyTransport was successfully used to request seats on station platforms, timetable alterations, and better bicycle parking at stations, among many other things.

mySociety

Status: Inactive
Founded: 2011
Closed: 2015
Open Source: Yes
Last Modified: 11/29/2023
Added on: 6/22/2021

Project Categories

Evidence of this project's impact:"

Over the site’s lifetime, over 230,000 people signed up to receive messages from their MPs, across all 650 UK constituencies. (Source, 2019-1 )

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