Nepalese government mobile app for citizens

"NagarikApp is:

Single mobile app for major citizen-centric government services – already 19+ integrated and further in progress. Simple registration with just a mobile number and OTP with multiple options for identity verification. Other profile details are optional and can be furnished later as the user uses it over a period. Availability of many services on a Single App brings more utility for a citizen. Uniform/easy experience across Government services including taxation-based payments. NagarikApp provides 12x7 (7 am to 7 pm, all days) customer support through toll-free IVR that can be connected to Customer Service Executive, Messenger, Viber chat, and email for any kind of support a user may need. NagarikApp is backed by 24x7 O&M support, it is always updated."

• WSA Global https://wsa-global.org/winner/nagarik-app/