Civic Tech Field Guide
Sharing knowledge and productively growing the fieldThe Tech > Govtech > Bureaucracy tech - (58)
Tech designed to improve the general functioning of government and citizens' basic interactions with government services.
"Based on a new survey by CivicPlus involving 16,000 Americans, a direct link between technology and resident satisfaction has been identified, largely driven by the convenience of accessing resident services through technology. More precisely, residents residing in technology-forward communities tend to be more active civic participants, as government software applications place the potential for a stronger community in the hands of the people." - Govtech Magazine
Showing 58 Results
Digital Policy Guide
United States of America (the)A Digital Servant's Guide to U.S. Federal Information Technology Law and Policy
إدارتي (My Department)
Tunisiaتعامل بثقة مع كل الإدارات في تونس 🇹🇳 ("Deal confidently with all departments in Tunisia")
Polimorphic
San FranciscoPolimorphic is the first Constituent Relationship Management (CRM) software specifically built for local governments.
POPVOX Foundation
United States of America (the)POPVOX Foundation works to inform and empower people and make government work better for everyone.
Kyiv Digital app
KyivDigitized the city's services, including e-petition tool, and "adapted them to conditions under martial law"
Barrier-Free Communication Bratislava
BratislavaThe Barrier-Free Communication service allows citizens with specific needs to communicate with the city in a form that is comprehensible to them.
FedNow
United States of America (the)"FedNow is a service developed by the Federal Reserve for depository institutions in the United States. It will enable individuals and businesses to send and receive instant payments. Banks will be able to build products on top of the FedNow platform." - Wikipedia
ApplyWorks
United Kingdom of Great Britain and Northern Ireland (the)Easy and secure location based applications and payment services for councils.
WasteWorks
United Kingdom of Great Britain and Northern Ireland (the)One integrated and intuitive digital front door to local authority residential waste services.
eCivis
800 Boylston Street, 16th Floor Boston, MA 02199eCivis helps state and local governments maximize grant funding, optimize financial and program performance, and prepare cost allocation plans.
GTY Technology
800 Boylston Street, 16th Floor Boston, MA 02199GTY brings leading government technology companies together to empower the government workforce with digital tools to transform the citizen and stakeholder experience.
Bonfire
800 Boylston Street, 16th Floor Boston, MA 02199Bonfire provides software that helps procurement teams and stakeholders come together to make smarter buying decisions, easily and with certainty.
Sherpa Government Solutions
800 Boylston Street, 16th Floor Boston, MA 02199Public Sector Budgeting Software
OpenCounter
800 Boylston Street, 16th Floor Boston, MA 02199OpenCounter guides applicants through the process of applying for permits, and helps city staff to process incoming applications more efficiently.
CityBase
800 Boylston Street, 16th Floor Boston, MA 02199CityBase technology helps people find, apply, and pay for public services — and helps staff manage those interactions. More than 100 government agencies, cities, counties, states, and utilities use the CityBase platform for hassle-free payments and digital services.
GSA Workplace Innovation Lab
GSA (General Services Administration), F Street Northwest, Washington, DC, USALocated on the second floor of our headquarters at 1800 F Street NW, Washington, D.C., the Workplace Innovation Lab showcases the latest innovations in office design, furniture, and technology to meet the needs of today’s hybrid federal workers.
LocalGov Drupal
United Kingdom of Great Britain and Northern Ireland (the)LocalGov Drupal is a publicly owned asset that delivers a better digital experience for citizens, improves service outcomes, and saves money.
Colab.re
BrazilFaça com que os direitos sociais se tornem uma realidade.
Our out-of-the box, modular technology integrates with existing systems and is fully GDPR compliant.
Hack Your Bureaucracy
United States of America (the)A book by Marina Nitze and Nick Sinai
In this project, we studied 13 government mobile apps – eight from the federal public administration and five from the state of São Paulo – that we believed most affect Brazilian citizens on a daily basis for their relation to services that are especially relevant to our day-to-day life and to the government-citizen relationship.
The Creative Bureaucracy Festival celebrates outstanding innovation in the public sector and its contribution to a better, more sustainable, and more just world.
Texas by Texas
TexasNow there’s an even easier, faster, and more secure way for Texans to take care of government to-dos – like driver license and vehicle registration renewals – anytime, anywhere, and on any device.
GovStack offers governments with open-source tools for digital services, including building block specifications, a sandbox for testing (upcoming), and communities of practices, and more.
Community is about trust and sharing. Open Collective lets you manage your finances so everyone can see where money comes from and where it goes. Collect and spend money transparently.
Accela
2633 Camino Ramon, San Ramon, CA 94583, USAGovernment software that streamlines land, permitting, asset, licensing, right-of-way, legislative management, and resource and recreation management processes.
Lutece
ParisLutece is an open source platform developed by the City of Paris to help you develop digital solutions.
Mobilní Rozhlas
CzechiaAll-in-one resident engagement suite in Czechia
Novoville
LondonPlatform to help local government interact with residents, including social-media-based consultation processes
Budgeting and planning, financials, citizen services, and reporting and transparency tool suite for local government
ZenCity
Tel Aviv, IsraelHear from all of your residents and better connect to your community's heartbeat with Zencity, a cross-channel platform that takes civic engagement to the next level
From websites, meetings, to online forms and payments, the easiest, most cost-effective way to launch and manage all aspects of your digital government operations.
Outreach Grid
Irvine, CACollaborate across agencies to combat homelessness at the Point of Work on one unified platform.
Citizens' Assembly Websites: Practical Guidance
United Kingdom of Great Britain and Northern Ireland (the)Here we discuss two pillars of a Citizens’ Assembly website: its design and editorial principles; and the information that should be included.
CoProcure
San FranciscoMaking it easy for public servants to save time and money by collaborating on procurement.
Open Contracting Partnership
641 S Street Northwest, Washington, D.C. 20001, USAGovernment contracting is worth trillions of dollars a year. We open up public contracting through disclosure, data and engagement so that the huge sums of money involved are spent honestly, fairly, and effectively.
SeamlessGov empowers governments to go paperless and deliver better online services to citizens and staff through an innovative suite of tools including an intuitive online form builder.
The 21st Century Integrated Digital Experience Act
United States CapitolThe 21st Century Integrated Digital Experience Act (IDEA) requires all government-produced digital products, including websites and applications, to be consistent, modern, and mobile-friendly.
GovChat
South AfricaGovChat is a web platform that also uses Whatsapp and USSD to allow citizens to connect with government representatives.
Department of Better Technology
Oakland, CaliforniaWe help governments deliver great software to the people they serve.
Fast, affordable, online permitting for governments
Civic Plus
Topeka, KansasThe Integrated Technology Platform for Local Government
InTAcT
South AfricaIs the City Support Programme (CSP) of National Treasury initiative to help cities improve their governance performance, with a particular focus on land development and infrastructure development. The project will provide cities with perspectives for understanding their governance challenges related to land and infrastructure development, a framework for assessment and a range of tools that help improve integrity, social accountability and transparency performance and unlock solutions to often complex problems. the project focuses on three key work areas/themes:Integrity, Social Accountability and Smart Governance
OpenCounter
25 Taylor Street, San Francisco, CA 94102, USAOpenCounter builds tools to help applicants understand the costs and requirements of their projects—before they start pulling permits.
GovQA Public Records Management
900 South Frontage Road, Woodridge, IL 60517, USACreating a system that makes it easy to store, manage, and search for public records.
Pondera
80 Blue Ravine Road, Folsom, CA 95630, USAPondera offers a comprehensive cloud solution to help you detect, investigate, and enforce fraud, waste, and abuse.
Proof
2180 2nd Ave, Whitehorse, Yukon Y1A 5N6, CanadaProof empowers governments to go paperless by streamlining approvals and improving data-driven decisions.
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Civic Tech Field Guide