Projects - Bureaucracy tech

2022 Inventory of Washington State Automated Decision-making Systems

Washington state, USA

30 ADS govtech applications in Washington state

PolicyAI

Democratizing artificial intelligence for improving permitting outcomes and efficiency

Affordable and clean energy

AI for bureaucratic productivity: Measuring the potential of AI to help automate 143 million UK government transactions

We estimate that UK central government conducts approximately one billion citizen-facing transactions per year in the provision of around 400 services, of which approximately 143 million are complex repetitive transactions. We estimate that 84% of these complex transactions are highly automatable.

GovWell

New York City

GovWell’s mission is to build modern software products to help government serve communities better.

California's Department of Motor Vehicles (DMV) car titles blockchain

California

California's DMV has digitized 42 million car titles using blockchain technology to detect fraud and streamline the title transfer process, enabling residents to claim vehicle titles through a mobile app -- the first such initiative in the U.S.

Juvare

Govtech vendor offering emergency services and elections management tech among other solutions

Asegura tu Derecho

Lima, Peru

Asegura tu Derecho es una herramienta web que permite revisar información en un lenguaje accesible y elaborar el documento que se necesita presentar ante la Superintendencia Nacional de Salud (SuSalud) para la formulación de un reclamo.

Good health and well-being

ACR Editor

United States of America (the)

This web editor helps evaluators build Accessibility Conformance Reports in the US OpenACR format

NJ AI Assistant

Bürokratt

Estonia (Eesti Vabariik)

Bürokratt enables citizens or users to use public and information services with virtual assistants through voice-based interaction.

Forms Camp

NCSC staff will provide intensive training and technical assistance to help courts revise one form or a small set of forms to improve plain language and readability. Your court will identify one form, or a small set of forms to work on throughout the project. At the end of camp, your materials will be redesigned, translated into plain language, and user tested.

Open Administration StuFiS

Thuringia, Germany

Open source financial management software for organizations (Die Finanzverwaltungssoftware)

students

ZamPortal

Zambia

One-Stop Shop for All Public Services in Zambia

apps

MyCity Chatbot

New York City, NY, USA

NYC's Business Services Chatbot which "uses Microsoft's Azure AI services to provide information in response to questions you have about starting or operating your business" in ten+ languages

OpenSky

Ireland (Éire)

Delivering results for Enterprise & Government for 20+ years - through Data, Process Automation and AI expertise, driven by continuous innovation.

PagoPA S.p.A.

Rome

Manages Italy's public services app and electronic payments platform

Digital Policy Guide

United States of America (the)

A Digital Servant's Guide to U.S. Federal Information Technology Law and Policy

Polimorphic

San Francisco

Polimorphic is the first Constituent Relationship Management (CRM) software specifically built for local governments.

إدارتي (My Department)

Tunisia (Tunis)

تعامل بثقة مع كل الإدارات في تونس 🇹🇳 ("Deal confidently with all departments in Tunisia")

POPVOX Foundation

United States of America (the)

POPVOX Foundation works to inform and empower people and make government work better for everyone.

Kyiv Digital app

Kyiv

Digitized the city's services, including e-petition tool, and "adapted them to conditions under martial law"

Ukraine
apps

Barrier-Free Communication Bratislava

Bratislava

The Barrier-Free Communication service allows citizens with specific needs to communicate with the city in a form that is comprehensible to them.

FedNow

United States of America (the)

"FedNow is a service developed by the Federal Reserve for depository institutions in the United States. It will enable individuals and businesses to send and receive instant payments. Banks will be able to build products on top of the FedNow platform." - Wikipedia

ApplyWorks

United Kingdom of Great Britain and Northern Ireland (the)

Easy and secure location based applications and payment services for councils.

local

eCivis

800 Boylston Street, 16th Floor Boston, MA 02199

eCivis helps state and local governments maximize grant funding, optimize financial and program performance, and prepare cost allocation plans.

EUNA (formerly GTY Technology)

800 Boylston Street, 16th Floor Boston, MA 02199

GTY brings leading government technology companies together to empower the government workforce with digital tools to transform the citizen and stakeholder experience.

Bonfire

800 Boylston Street, 16th Floor Boston, MA 02199

Bonfire provides software that helps procurement teams and stakeholders come together to make smarter buying decisions, easily and with certainty.

Sherpa Government Solutions

800 Boylston Street, 16th Floor Boston, MA 02199

Public Sector Budgeting Software

GSA Workplace Innovation Lab

GSA (General Services Administration), F Street Northwest, Washington, DC, USA

Located on the second floor of our headquarters at 1800 F Street NW, Washington, D.C., the Workplace Innovation Lab showcases the latest innovations in office design, furniture, and technology to meet the needs of today’s hybrid federal workers.

LocalGov Drupal

United Kingdom of Great Britain and Northern Ireland (the)

LocalGov Drupal is a publicly owned asset that delivers a better digital experience for citizens, improves service outcomes, and saves money.

local

Colab.re

Brazil (Brasil)

Faça com que os direitos sociais se tornem uma realidade.

apps

Hack Your Bureaucracy: Get Things Done No Matter What Your Role on Any Team

United States of America (the)

In this "deeply empowering and practical book"(Cecilia Muñoz), two technology and innovation leaders reveal dozens of tactics that enabled them to accomplish seemingly impossible reforms in organizations of all types and sizes

books

Government Apps Special Report

Brazil (Brasil)

In this project, we studied 13 government mobile apps – eight from the federal public administration and five from the state of São Paulo – that we believed most affect Brazilian citizens on a daily basis for their relation to services that are especially relevant to our day-to-day life and to the government-citizen relationship.

apps
reports

Creative Bureaucracy Festival

The Creative Bureaucracy Festival celebrates outstanding innovation in the public sector and its contribution to a better, more sustainable, and more just world.

WasteWorks

United Kingdom of Great Britain and Northern Ireland (the)

One integrated and intuitive digital front door to local authority residential waste services.

waste
local

Texas by Texas

Texas

Now there’s an even easier, faster, and more secure way for Texans to take care of government to-dos – like driver license and vehicle registration renewals – anytime, anywhere, and on any device.

GovStack

United Nations Foundation

GovStack offers governments with open-source tools for digital services, including building block specifications, a sandbox for testing (upcoming), and communities of practices, and more.

Accela

2633 Camino Ramon, San Ramon, CA 94583, USA

Government software that streamlines land, permitting, asset, licensing, right-of-way, legislative management, and resource and recreation management processes.