"We wanted to make it a one-stop digital platform, integrating all the essential public services across ministries… with one application, citizens can access several services online, which modernises our governance"

• apps

• Govtech
• Bureaucracy tech
• Service delivery

In this paper, we examine how AI could help reimagine local government.

• reports
• local

• Govtech
• Artificial Intelligence
• Bureaucracy tech

FormSG is a form builder tool that enables public officers to instantly create customisable forms with zero code or cost, to safely collect classified and sensitive data.

• Govtech
• Bureaucracy tech
• Forms

Empowering Singapore's public officers with AI

• Govtech
• Artificial Intelligence
• Bureaucracy tech

Boston Consulting Group report

• reports

• Govtech
• Artificial Intelligence
• Bureaucracy tech

Transform social workers' productivity with AI

• commercial

• Govtech
• Bureaucracy tech
• Case management

Web apps and solutions for Municipalities & Regions

• apps
• city

• Govtech
• Engagement tech
• Digital participation platforms

Der Open Source Hostinganbieter

• Bureaucracy tech
• General purpose open source tools

Serviços e Informações do Brasil

• Brazil (federal government)

• Govtech
• Bureaucracy tech

Com o Colab, os cidadãos podem participar ativamente das decisões da cidade, acessar os serviços da prefeitura, contribuir com ideias, reportar demandas e votar em questões cruciais para suas comunidades.

• apps

• Govtech
• Engagement tech
• Participatory democracy

“The concept was inspired by frequent trips through airport immigration and the realization that inspecting documents in a game setting might be fun"

• immigration

• Media
• Games and gamification
• Bureaucracy tech

A chatbot AI that has access to millions of pages of municipal documents from small towns throughout Vermont.

• local

• Artificial Intelligence
• Bureaucracy tech
• Generative AI

A package of tools to speed up the work of civil servants and make them deliver ministerial plans more quickly.

• United Kingdom (government)

• Govtech
• Artificial Intelligence
• Bureaucracy tech

The Incubator for Artificial Intelligence (i.AI), an innovative team of technical experts at the heart of government, and NHS England (NHSE) have signed a first-of-a-kind Collaboration Charter to support the use of AI in the NHS.

• Good health and well-being
• United Kingdom (government)

• Govtech
• Artificial Intelligence
• Bureaucracy tech

An AI-powered tool that improves government major project delivery by automatically analysing thousands of documents to help detect problems earlier, enabling timely interventions that keep critical projects on track.

• United Kingdom (government)

• Govtech
• Artificial Intelligence
• Bureaucracy tech

GovOS is a leading provider of government software solutions in the United States.

• Govtech 100

• Govtech
• Bureaucracy tech
• Govtech vendors

Digital Ticketing made simple for railways.

• mobility
• rail
• Prototype Fund

• Govtech
• Bureaucracy tech
• Payments

Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.

• Govtech
• Artificial Intelligence
• Communicating with the government

30 ADS govtech applications in Washington state

• Govtech
• Artificial Intelligence
• Bureaucracy tech

We estimate that UK central government conducts approximately one billion citizen-facing transactions per year in the provision of around 400 services, of which approximately 143 million are complex repetitive transactions. We estimate that 84% of these complex transactions are highly automatable.

• Govtech
• Artificial Intelligence
• Bureaucracy tech

Democratizing artificial intelligence for improving permitting outcomes and efficiency

• Affordable and clean energy

• Artificial Intelligence
• Bureaucracy tech
• Permitting

GovWell’s mission is to build modern software products to help government serve communities better.

• Govtech
• Bureaucracy tech
• Permitting

California's DMV has digitized 42 million car titles using blockchain technology to detect fraud and streamline the title transfer process, enabling residents to claim vehicle titles through a mobile app -- the first such initiative in the U.S.

• Govtech
• Bureaucracy tech
• Blockchain

Govtech vendor offering emergency services and elections management tech among other solutions

• Govtech
• Bureaucracy tech
• Emergency services

• Govtech
• Artificial Intelligence
• Bureaucracy tech

This web editor helps evaluators build Accessibility Conformance Reports in the US OpenACR format

• United States (federal government)

• Govtech
• Bureaucracy tech
• Assistive and Accessible Tech

Asegura tu Derecho es una herramienta web que permite revisar información en un lenguaje accesible y elaborar el documento que se necesita presentar ante la Superintendencia Nacional de Salud (SuSalud) para la formulación de un reclamo.

• Good health and well-being

• Legal tech
• Bureaucracy tech
• Access social benefits

Bürokratt enables citizens or users to use public and information services with virtual assistants through voice-based interaction.

• Govtech
• Artificial Intelligence
• Bots

NCSC staff will provide intensive training and technical assistance to help courts revise one form or a small set of forms to improve plain language and readability. Your court will identify one form, or a small set of forms to work on throughout the project. At the end of camp, your materials will be redesigned, translated into plain language, and user tested.

• The People
• Govtech
• Meet the others

Open source financial management software for organizations (Die Finanzverwaltungssoftware)

• students
• Prototype Fund

• Bureaucracy tech
• Nonprofit tech
• General purpose open source tools

One-Stop Shop for All Public Services in Zambia

• apps

• Govtech
• Bureaucracy tech

NYC's Business Services Chatbot which "uses Microsoft's Azure AI services to provide information in response to questions you have about starting or operating your business" in ten+ languages

• city
• Decent work and economic growth
• Sustainable cities and communities

• Govtech
• Artificial Intelligence
• Bots

Delivering results for Enterprise & Government for 20+ years - through Data, Process Automation and AI expertise, driven by continuous innovation.

• Govtech
• Artificial Intelligence
• Bureaucracy tech

Manages Italy's public services app and electronic payments platform

• Govtech
• Bureaucracy tech
• Payments

A Digital Servant's Guide to U.S. Federal Information Technology Law and Policy

• Govtech
• Bureaucracy tech
• Building inside government

Polimorphic is the first Constituent Relationship Management (CRM) software specifically built for local governments.

• Govtech
• Artificial Intelligence
• Bureaucracy tech

تعامل بثقة مع كل الإدارات في تونس 🇹🇳 ("Deal confidently with all departments in Tunisia")

• Govtech
• Bureaucracy tech

POPVOX Foundation works to inform and empower people and make government work better for everyone.

• Govtech
• Engagement tech
• Bureaucracy tech

The Barrier-Free Communication service allows citizens with specific needs to communicate with the city in a form that is comprehensible to them.

• Govtech
• Bureaucracy tech
• Assistive and Accessible Tech

Digitized the city's services, including e-petition tool, and "adapted them to conditions under martial law"

• Ukraine
• apps

• Govtech
• Disaster response and humanitarian tech
• Bureaucracy tech

"FedNow is a service developed by the Federal Reserve for depository institutions in the United States. It will enable individuals and businesses to send and receive instant payments. Banks will be able to build products on top of the FedNow platform." - Wikipedia

• Govtech
• Bureaucracy tech
• Payments

Easy and secure location based applications and payment services for councils.

• local

• Govtech
• Bureaucracy tech
• Payments

GTY brings leading government technology companies together to empower the government workforce with digital tools to transform the citizen and stakeholder experience.

• Govtech
• Bureaucracy tech
• Govtech vendors

Public Sector Budgeting Software

• Govtech
• Bureaucracy tech
• Internal budgeting tools

eCivis helps state and local governments maximize grant funding, optimize financial and program performance, and prepare cost allocation plans.

• Govtech
• Bureaucracy tech
• Grant management

Bonfire provides software that helps procurement teams and stakeholders come together to make smarter buying decisions, easily and with certainty.

• Govtech
• Bureaucracy tech
• Procurement

Located on the second floor of our headquarters at 1800 F Street NW, Washington, D.C., the Workplace Innovation Lab showcases the latest innovations in office design, furniture, and technology to meet the needs of today’s hybrid federal workers.

• United States (federal government)

• Govtech
• Bureaucracy tech
• Remote government

LocalGov Drupal is a publicly owned asset that delivers a better digital experience for citizens, improves service outcomes, and saves money.

• local

• Govtech
• Bureaucracy tech
• State and regional government technology

Faça com que os direitos sociais se tornem uma realidade.

• apps

• Engagement tech
• Digital participation platforms
• Bureaucracy tech

In this "deeply empowering and practical book"(Cecilia Muñoz), two technology and innovation leaders reveal dozens of tactics that enabled them to accomplish seemingly impossible reforms in organizations of all types and sizes

• books

• Govtech
• Learn about civic tech
• Bureaucracy tech