The chatbots are easily accessed via Whatsapp, Messenger and webchat for smartphones and via SMS for feature phones.

Together, Proto and the Reformers of Africa aim to improve access to COVID-19 healthcare knowledge and reduce misinformation across the widest-possible population in African countries — including "bottom-of-the-pyramid" citizens who are historically-marginalized and often overlooked in technology-driven solutions. Powering this technology is customized Natural Language Understanding for under-resourced, and mixed languages, including Yoruba, Hausa, Igbo, Swahili, Arabic, Xhosa, Zulu, Afrikaans, and English