Change the face of social impact engagement globally

Developed by Praekelt.org's Benefit Corporation, Engage is a forward looking product that embraces IP messaging to provide quick responses for businesses and organisations globally. It can connect thousands of individuals monthly, and provides a direct communication channel for humans to be in the loop of their consumer engagement, whether healthworkers or other fields. It integrates with the best of breed existing systems such as Rapidpro and DHIS2.

Since the launch of the WhatsApp enterprise solutions on MomConnect in September 2017, hundred thousand mothers subscribed to receive age and stage based information on WhatsApp. This accounts for only 10% of our active subscriber base, but these users send more than 80% of messages directed to the MomConnect Helpdesk. This signals a fundamental shift coming in how public services will be consumed and designed over the coming decade. SMS, IVR and USSD will be replaced in favour of IP based solutions in all emerging markets.

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