Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.

"A generative AI tool called “Albert” is used in France to streamline the daily tasks of France advisors on public services. This tool aids in accessing information, related sources, frequently asked questions, and practical links, enabling advisors to provide customised assistance to the users they assist. The tool is characterised by its free and open-source approach." - OECD