The Tech > Govtech > Communicating with the government > AI Constituent Service - (4)

Automating or semi-automating constituent services, usually on behalf of government, and usually in the name of efficiency and cost-savings.

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Albert

Albert

France

Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.

https://github.com/etalab-ia/albert-api
Caddy (Gov.UK)

Caddy (Gov.UK)

10 Downing Street

Caddy is an AI powered co-pilot for customer service functions everywhere.

https://ai.gov.uk/projects/caddy/
West Ham and Beckton GPT

West Ham and Beckton GPT

London

As well as the broad range of information that the regular AI uses, this modified version has been exposed to a specific set of policies and information to help unlock the power of AI for the new constituency of West Ham and Beckton.

https://westhamandbeckton.com/ChatGPT
GOV.UK Chat

GOV.UK Chat

United Kingdom of Great Britain and Northern Ireland (the)

The bot allows people to ask questions about government services and receive information on accessing student loans, benefits and legal questions.

https://www.gov.uk/chat