In this paper, we examine how AI could help reimagine local government.

To understand the potential, TBI partnered with one local government to map the tasks that were performed by its staff to our unique database of 19,000 tasks ranked according to the potential impact of AI. The analysis showed that using AI could automate or improve at least 26 per cent of tasks – or one million hours of work per year – which is equivalent to a productivity gain of £30 million per year.

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To make the most of this moment of change, TBI is calling for the creation of a new institution: the Devolved AI Service (DAIS). DAIS would act as a co-operative platform for local government to support fast, frugal innovation. It would provide the vision and governance for local innovation, build and incubate local AI tools and services, transform the infrastructure for scaling innovation and improve local capabilities.