Civic Tech Field Guide
Sharing knowledge and productively growing the fieldThe Tech > Media > Narrative tech > Big listening - (12)
"There are tools that monitor public digital conversations. Those that we classify as “big listening” technologies also help us separate signal from noise, identify themes, and better understand how conversations respond to events, influencers and communications strategies. These tools give us insight into the “why” of a conversation. They can also model the networks in which narratives operate.
These tools are often expensive (Crimson Hexagon/Consumer Research) and purpose-built (usually not for social change). They can also be free but come with a significant learning curve (MIT’s Media Cloud)."
- The Narrative Initiative
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Opening in early 2012, The Social Media Listening Center at Clemson University is an interdisciplinary, cutting-edge laboratory that seeks to monitor, measure, and engage in social media conversations from across the web.
Our artificial intelligence platform covers many of today's most relevant topics: from sustainable cities to citizen security, from migration to climate change & biodiversity, and more.
Bringing underheard voices to the center of a stronger public dialogue
The easiest way to keep track of what’s happening on social media.
Chart the frequency of words and phrases in UK Parliament debates
A political data and intelligence start-up helping to connect the public and politicians.
Media Cloud is an open-source platform for media analysis.
Empowering everyone with a better understanding of content.
Other analytic software can show you what is happening, but only Quid can unlock the context that explains why.
PeakMetrics tracks news and government action around the clock, so you save time and react faster.
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Civic Tech Field Guide