State-of-the-art end-to-end encryption (powered by the open source Signal Protocol) keeps your conversations secure.

• Digital security and privacy
• Messaging

Chatbot.team is a conversational messaging platform that offers chatbot development services for businesses of all sizes.

• commercial

• Artificial Intelligence
• Build something
• Bots

Polychat ermöglicht flüssige Crossplattform Kommunikation – niedrigschwellig und out-of-the-box: Statt einer gewöhnlichen Chat-Gruppe eröffnet ihr eine Polychat-Gruppe.

• Messaging
• Group communication tools

This report provides an overview of how various EMAs work, a review of popular EMAs and their notable features (LINE, Signal, Telegram, Viber, WhatsApp, and WeChat), and examples of how EMAs have been used for political manipulation

• reports

• Media
• Fight disinformation
• Messaging app analysis

The only FOSS-based service offering Matrix chat server hosting

• Matrix

• Ethical tech and responsible tech
• Messaging
• Web hosting

Glific enables NGOs to easily scale to thousands of conversations a day with few staff.

• Bots
• Nonprofit tech
• Messaging

The 6-week virtual programme launches in August and provides mentorship and support to organisations wanting to build and scale their WhatsApp Health service.

• WhatsApp
• Good health and well-being

• Accelerators
• Messaging

WinWith.Me is the Messenger for Politicians - a Facebook Messenger bot-building platform integrated with NationBuilder for campaigns, NGOs and advocacy.

• Facebook

• Advocacy tech
• Organize campaigns
• Artificial Intelligence

China’s Participation Center developed a “mini app” for the popular WeChat platform, and grew the number of participatory budgeting users in Chengdu city to more than 3 million

• WeChat

• Participatory democracy
• Digital participation platforms
• Participatory budgeting

Transforming corrections with technology

• recidivism
• criminal justice

• Legal tech
• Justice tech
• Messaging

Tu empresa en WhatsApp (Facebook, Instagram, …)

• WhatsApp

• Bots
• Govtech vendors
• Social impact design firms

WhatsApp, chatbots, and other chat-based development and social good products

• WhatsApp

• Bots
• Messaging

which is true and which is false? Pass it to me and know right away! //臉書網頁優惠商品、免費Line貼圖、朋友傳的買一送一好康，到底哪些是真哪個是假？傳給我馬上知道!

• LINE

• The Tech
• Media
• Fight disinformation

Change the face of social impact engagement globally

• maternal health
• WhatsApp
• Good health and well-being

• The Tech
• Emerging tech
• Bots

The research conducted by Tactical Tech and our partners over the last 18 months has confirmed that WhatsApp is now a primary means of delivery for political messaging in many countries in the Global South, with particularly strong penetration in rural communities where internet is accessed mostly via smartphones.

• reports
• WhatsApp

• The Tech
• Organize campaigns
• Emerging tech

A useful comparison of videochat solutions

• The Tech
• COVID
• COVID Government Projects

Legal Services Commission of South Australia’s Legal Chat service provides live chat support during working hours.

• The Tech
• Adjacent Fields
• Emerging tech

Using Chatbots to Answer Farmer Queries in India

• agriculture
• research
• Zero hunger

• The Tech
• Emerging tech
• Bots

“The Checkpoint tipline is primarily used to gather data for research, and is not a helpline that will be able to provide a response to every user.”

• WhatsApp

• The Tech
• The People
• Media

HeLawyer provides legal information and access to lawyers through an Android application, SMS, phone call and Whatsapp.

• apps
• WhatsApp

• The Tech
• Adjacent Fields
• Organize campaigns

A Taiwanese developer Carol created a chatbot called Aunt Meiyu on popular messaging app LINE. Aunt Meiyu is designed to combat disinformation circulated in private chat group, especially family chat groups

• LINE

• The Tech
• Media
• Fight disinformation

EFF Guide to Messaging

• The Tech
• Adjacent Fields
• Digital security and privacy