Civic Tech Field Guide
Sharing knowledge and productively growing the fieldThe People > Build something > Design > Playbooks and design principles - (57)
Playbooks and collections of design principles give us an opportunity to codify and abstract the way in which we work to help others understand, adapt, and replicate on their own. Martin Wright at mySociety wrote this helpful definition of playbooks: What is a playbook? ‘Playbook’ is a word that’s used a lot these days, by tech and management people. They’ve borrowed it from the world of sports, where the idea of a book telling you ‘how to play’ is a more straightforwardly obvious concept. If you find this terminology a bit too hipster, though, you can think of them by the less trendy terms of ‘manuals’ or ‘toolkits’ — though a playbook does have the advantage of sounding like a lot more fun than a workbook. Whatever the name, what they aim to give you is a collection of repeatable plans and tactics for responding to typical challenges. As such, they can be absolutely invaluable as an internal company tool; and we think they can also help in sharing knowledge between organisations. In either case, a well-managed playbook would be easily available to employees, widely used and regularly updated.
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The Situate AI Guidebook: Co-Designing a Toolkit to Support Multi-Stakeholder Early-stage Deliberations Around Public Sector AI Proposals
Carnegie Mellon UniversityBy Anna Kawakami, Amanda Coston, Haiyi Zhu, Hoda Heidari, Kenneth Holstein
US Web Design System
GSA (General Services Administration), F Street Northwest, Washington, DC, USAA design system for the federal government.
A toolkit for impact practitioners to build products, services & systems that center women.
A design toolkit for USAID staff on how to design inclusive digital technology interventions, written for work on global hunger but applicable in many other contexts.
Civicspace.tech
Washington, DCA collection of approachable but well-researched primers on emerging tech and potential benefits and risks
UN HABITAT Digital Cities Toolkit
58 Victoria EmbankmentAn open source Policy Toolkit for cities to develop digital policies that put citizens at the center, tackle Sustainable Development Goals and make Governments more open, transparent, and collaborative.
Smarter Together
BrusselsVetted methods, key principles, inspiring stories and experts from around the world
GOV.UK Design System
United Kingdom of Great Britain and Northern Ireland (the)Use this design system to make government services consistent with GOV.UK. Learn from the research and experience of other service teams and avoid repeating work that’s already been done.
We provide resources to reimagine project-restricted giving
The Participation Playbook is an interactive guide to help you successfully advocate for and implement a participatory program for your government or community. It is a tool for people who want to open up government to meaningful and equitable community participation.
Improve your team's data knowledge and skills
Prosocial Design Network
New York CityA library of design interventions to encourage prosocial behaviors online
How local governments can serve people better through effective communications and digital services.
A strategy for urban data
Sint Antoniesbreestraat 69, 1011 HB Amsterdam, Netherlands(PDF) How to develop collaborative data projects – for citizens, urban innovators, researchers and policy makers
We designed Tactical Data Engagement to help cities go beyond a policy and portal, and facilitate opportunities for the community use of open data to improve residents’ lives.
18F Posters
GSA (General Services Administration), F Street Northwest, Washington, DC, USAWell designed posters to hang in your gov office
Corporate Civic Playbook
United States of America (the)A first-of-its-kind resource that defines corporate civic engagement, providing clear tools to help more companies become active players in strengthening the resiliency of our democracy
California Design System
CaliforniaThe Design System makes it easy for state digital teams to build accessible, consistent, and performant services and products to meet Californians’ needs.
東京都オープン・ソース・ソフトウェア公開ガイドライン. Contribute to Tokyo-Metro-Gov/tokyo-oss-guideline development by creating an account on GitHub.
Principles for Digital Development
United Nations FoundationA set of guidelines that help development practitioners integrate established best practices into technology-enabled programmes.
A crowdsourced collection of personal stories, how-to articles, and resource lists on four major topics: Funding, People, Mission, and Operations + Tech.
Toolkit Navigator
EuropeThe Observatory of Public Sector Innovation's compendium of toolkits for public sector innovation and transformation, curated by OPSI and our partners around the world
A guide to engaging with your local civic tech community
Nesta Designing for Public Services: a practical guide
58 Victoria EmbankmentOur guide on using design tools and methods in the public sector, created in partnership with design firm IDEO.
Civic Tech Data & Collaborative framework
United States of America (the)The Civic Tech and Data Collaborative is a project of Living Cities, the National Neighborhood Indicators Partnership, and Code for America that brought together local government officials, civic technologists, and local data intermediaries across seven communities.
City of Seattle Privacy Principles
Seattle, WA, United States of AmericaCity Council unanimously approved a resolution on Monday to provide a framework for dealing with current and future technologies that impact privacy
Open Internet for Democracy
455 Massachusetts Ave, NW, 8th Floor, Washington, DC 20001The Center for International Private Enterprise (CIPE), the National Democratic Institute (NDI), and the Center for International Media Assistance (CIMA) are facilitating an initiative to identify and promote internet norms and principles essential to democratic governance.
US Web Design Standards
Washington, DCDesign and build fast, accessible, mobile-friendly government websites backed by user research.
Smart Colombus Playbook
Columbus, OH, USAAs the winner of the U.S. Department of Transportation’s (USDOT) Smart City Challenge, we’ve been offered a unique opportunity: $50 million in grant funding from the USDOT and Paul G. Allen Philanthropies to discover how we can accelerate human progress through open mobility.
Discovery Sprints
Washington, DCA “discovery sprint,” is a short, intense period of problem investigation.
The U.S. Digital Services Playbook
United States of America (the)The American people expect to interact with government through digital channels such as websites, email, and mobile applications. By building digital services that meet their needs, we can make the delivery of our policy and programs more effective.
OECD Digital Government Toolkit
OECD, Rue André Pascal, Paris, FranceThis toolkit is designed to help you implement the OECD Recommendation on Digital Government Strategies.
Civic Innovation School is an International Extitution structured as a Distributed Network that promotes Collaborative Learning Environments focused on Civic Innovation, Collective Intelligence, Open Design, Civic Engagement.
Design for America
Ford Motor Company Engineering Design Center 2133 Sheridan Rd. G.302 Evanston, IL 60208Design for America is an idea incubator, a motivated community, and a way of approaching complicated challenges. DFA shapes the next generation of social innovators.
MindLab's design methods
MindLab, Slotsholmsgade 12, 1216 Copenhagen Municipality, København K, DenmarkEurope's best framework for developing and operating a business
The ODI's Open Standards for Data Guidebook
Open Data Institute, 3rd Floor, 65 Clifton Street, London, EC2A 4JEOpen standards for data are reusable agreements that make it easier for people and organisations to publish, access, share and use better quality data. This guidebook helps people and organisations create, develop and adopt open standards for data.
Community Approach to Research Partnerships @ Emerson
Emerson College, Boylston Street, Boston, MA, USAThe Community Approach to Research Partnerships (CARP) aims to collaboratively establish academic and community partners...
Civic tech patterns
San FranciscoIn the spirit of Wikipatterns, this is a collection of patterns and anti-patterns for describing common practices that may help or hinder the conception or design of your civic technology.
Research and survey on social innovation labs in Canada.
People's Roadmap for a Digital New York City
Data & Society Research Institute, West 20th Street, New York, NY, USAIn this citizen created roadmap, we outline how to humanize technology, move beyond transparency for transparency's sake, and ensure we have government technology that works for the people, built with the people.
A compilation of reflections, tools and methodologies with the capacity to program and activate Collective Intelligence processes with impact on the Territory.
The “Digital Policy Playbook 2017” is designed to help leaders understand the complex dynamics and difficult decisions they will face in managing their transition into the digital domain
Government Design Systems
United Kingdom of Great Britain and Northern Ireland (the)A list of design systems and CSS frameworks used by governments around the world
Guides, case studies and resources for government & civil society on the "what, why & how" of open data.
Atlassian Team Playbook
341 George Street, Sydney NSW 2000, AustraliaOUR NO-BULLSHIT GUIDE TO UNLEASHING YOUR TEAM'S POTENTIAL
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Civic Tech Field Guide