A 3-year project funded by the EU's Erasmus+ programme to mitigate the discriminatory impact of AI on people's lives.

• bias
• European Union
• Reduced inequalities

• Artificial Intelligence
• Design
• Fairness, Accountability, and Transparency (FAT)

Taught By Richard The

• Civic data
• Learn about civic tech
• Academia

The Civic Service Design minor draws upon a practice and subfield of research and theory that connect to design, social theory, and public policy and management frameworks, methods, and tools to reformulate participation and decision making in the creation of public policies, programs, and services, with the goal of fostering more just and equitable cities and societies.

• Service delivery
• Academia
• Design

By Anna Kawakami, Amanda Coston, Haiyi Zhu, Hoda Heidari, Kenneth Holstein

• guides

• Artificial Intelligence
• Govtech
• Design

A free seven-week online training programme teaching innovative techniques from the digital world to enhance work and problem-solving abilities.

• trainings

• Design
• Online courses

GovFresh is a media and innovation lab working at the intersection of design, technology and government.

• Govtech
• Design

A new OpenStreetMap style by the US chapter

• OpenStreetMap

• Design
• Mapping
• Mapping tools

A modern rewrite that hopes to make it a bit easier for federal product teams to adopt, adapt, and extend the USWDS.

• Govtech
• Design
• Build something

This course uniquely combines the critical lens of art with the innovation framework of DesignX, promoting introspection and thoughtful deliberation before diving into design interventions.

• Academia
• Design
• Courses

Need a logo designed, a usability study, or an interface-facelift? Our diverse community and extended network have got you covered.

• Design
• Job boards
• Find a job or hire someone

A design system for the federal government.

• United States (federal government)

• Govtech
• Design
• Playbooks and design principles

A toolkit for impact practitioners to build products, services & systems that center women.

• toolkits
• women

• Design
• Playbooks and design principles
• Visual Design

Unlocking the potential of New York’s public spaces.

• city
• public space
• mental health

• Design

Studios are nodes of community, design education, and localized impact within university campuses across the U.S.

• students

• Meet the others
• In-person meetings
• Design

A design toolkit for USAID staff on how to design inclusive digital technology interventions, written for work on global hunger but applicable in many other contexts.

• Zero hunger

• Design
• Playbooks and design principles
• Toolkits

A taxonomy of deceptive design patterns, laws, cases, reading list, hall of shame, and Deceptive Patterns book

• guides

• Adjacent Fields
• Ethical tech and responsible tech
• Design

We create meaningful conversation with data + design + story.

• Parliamentary Monitoring Organizations Community of Practice

• Civic data
• Data visualization
• Design

A pilot program that connected a cohort of volunteer experts with City staff to answer questions and make recommendations using best practices in user research. Seattle By Design is a partnership between U.S Digital Response (USDR) and Seattle Innovation & Performance.

• city
• Sustainable cities and communities

• Govtech
• Service delivery
• Design

The Digital Services team works to make city services more accessible and inclusive for Chicago residents. It’s our mission to listen, amplify, and design with the community to build better technology experiences for everyone.

• city
• Sustainable cities and communities

• Govtech
• Design

Penpot is the Open-Source Design & Prototyping Tool for Product Teams (Figma alternative)

• Design
• General purpose open source tools
• Open source

Use this design system to make government services consistent with GOV.UK. Learn from the research and experience of other service teams and avoid repeating work that’s already been done.

• United Kingdom (government)

• Govtech
• Design
• Playbooks and design principles

Case studies, blog posts, and Airtables with examples

• Adjacent Fields
• Ethical tech and responsible tech
• Design

We break the silos of urbanist practices to build Black power and Black joy.

• racial equity
• city
• 2023 Webby Awards

• Design
• Urban planning
• Manifestos

Users choose which resources they want to "consume", or load, to reduce the website's footprint

• Climate action
• 2023 Webby Awards

• Design
• Social impact design firms

The Biden Administration's approach to human-centered design to re-orient government around a core set of "life experience" personas

• United States (federal government)

• Govtech
• Service delivery
• Design

A conference for people who work in the intersection of design and the public sector.

• Conferences
• Design

This laboratory was formed as an effort to develop design methods and practices, which on the one hand are based on technological developments, and on the other, based on the development of social, cultural, and political issues and theories.

• Research and policy centers
• Design
• Academia

A library of design interventions to encourage prosocial behaviors online

• Ethical tech and responsible tech
• Design
• Playbooks and design principles

A growing archive of 1000+ design resources, weekly updated for the community.

• resources

• Design
• Visual Design
• Build something

This site loads one of a series of prompts to help the user empathize with people experiencing various conditions, from Multiple Sclerosis to near-sightedness.

• Design
• Assistive and Accessible Tech

Humanity Innovation Labs is an agile consultancy that offers Mixed Methods Research, UX/UI, and Industrial Design services for emerging technologies within wearable computing (e.g. physical devices and digital experiences).

• Design
• Civic and social impact companies

Terreform ONE is a nonprofit architecture and urban design research group. We endeavor to combat the extinction of planetary species through pioneering acts of design.

• buildings
• Sustainable cities and communities

• Design

We are a collective that helps designers impacted by the conflict in Ukraine reach safety and find new work opportunities.

• Ukraine
• Discord

• Design
• Socialize online

The Design System makes it easy for state digital teams to build accessible, consistent, and performant services and products to meet Californians’ needs.

• state

• Govtech
• Design
• Playbooks and design principles

We make one-year, $50,000 investments in faculty from across the university who want to conceptualize new impact labs through participation in our year-long Impact Lab Design Fellowship.

• Design
• Fellowships

A design study and report on how digital technology is changing how we design cities

• city
• Sustainable cities and communities

• Design

Collaborating with Philadelphians to design better City policies and services.

• city

• Govtech
• Service delivery
• Design

IDEO.org is a nonprofit design studio. We design products and services alongside organizations that are committed to creating a more just and inclusive world.

• Design
• Social impact design firms

The United Nations, Australia Post, and governments in the UK, Finland, Taiwan, France, Brazil, and Israel are just a few of the organizations and groups utilizing design to drive social change.

• books

• Design
• Books

Join us as the 2022 Civic Design Fellow. In a 4-month program, from January to April, you’ll take your interest in democracy as a design problem to the next level, working with the Center for Civic Design team and completing an independent project exploring the intersection of language access and voting participation.

• Design
• Fellowships

The Observatory of Public Sector Innovation's compendium of toolkits for public sector innovation and transformation, curated by OPSI and our partners around the world

• Civic tech catalogs
• Design
• Playbooks and design principles

A 501(c)3 nonprofit that works with residents, organizations, and municipalities to help improve the quality of life of all people in communities. We do this through engagement, education, connection and design.

• Design

Where technologists and communities work together to explore and build new solutions for New Yorkers

• The People
• Design
• Build something

Our free digital curriculum allows educators, civic organizers, and community leaders to help new voters find clarity on what leadership qualities are most important to them in a U.S. President -- and why.

• students
• toolkits
• workbook

• Design
• Voting and elections
• Civic literacy

Design and build fast, accessible, mobile-friendly government websites backed by user research.

• United States (federal government)

• Govtech
• The People
• Design