311 systems provide simple, user-friendly interfaces for residents to communicate with city government. This may take the form of dialing 311 on a phone or providing data through an app or other digital channel.
BARI has worked closely with the Mayor’s Office of New urban Mechanics and the 311 system examine how Bostonians contribute to the maintenance of the public spaces and infrastructure of neighborhoods—that is, custodianship in the urban commons.
Modern administrative data—from 311 and 911 calls to building permit applications to Tweets—offer a detailed view of events and conditions across the city.
Bonayo is free user-supported software that helps San Francisco citizens see every 311 call in the City.