BARI has worked closely with the Mayor’s Office of New urban Mechanics and the 311 system examine how Bostonians contribute to the maintenance of the public spaces and infrastructure of neighborhoods—that is, custodianship in the urban commons.

• public space

• Civic data
• Communicating with the people
• Urban planning

Modern administrative data—from 311 and 911 calls to building permit applications to Tweets—offer a detailed view of events and conditions across the city.

• census
• city
• Sustainable cities and communities

• Civic data
• Narrative tech
• Urban planning

Reported lets you submit feedback about NYC taxis in 30 seconds. Reported submits this feedback directly to NYC's 311 system and the NYC Taxi and Limousine Commission.

• apps
• mobility

• The Tech
• Govtech
• Communicating with the government

Bonayo is free user-supported software that helps San Francisco citizens see every 311 call in the City.

• The Tech
• Civic data
• Govtech

A collaborative model and open standard for civic issue tracking

• The Tech
• Civic data
• Data schemas and standards

Using 311 Data to Drive Change and Manage Performance

• Watchdogging and transparency
• Data visualization
• Evaluate impact