A dynamic, open-source reference library for practitioners who are working through complexity to improve access to public benefits and services.

• Access social benefits

USAID launched IVR and Facebook chatbot tools that will provide Cambodian citizens clear, transparent information on public services available to them through the Royal Cambodian Government’s One Window Service Offices (OWSO).

• Facebook

• Bots
• Access social benefits
• Interactive Voice Response

Created and published by the Digital Benefits Network, this open dataset and analysis documents identity proofing and authentication practices in online public benefits applications across the US, contributing to field-wide understanding about the digital identity landscape in public benefits, an important issue for equitable benefits access.

• Civic data
• Digital security and privacy
• Access social benefits

Organised by the European Social Network, the Awards shine a spotlight on successful new approaches and the extraordinary ongoing work of public social services managers, funders, planners, providers, and deliverers of social services, as well as providing opportunities for exchange and mutual learning to improve social work policies and practice.

• Access social benefits
• Awards and prizes

ConsiliumBots uses technology and data to help people make important decisions by turning complex and underutilized information into virtual assistance and personalized recommendations across education, housing, and other areas of government programs. Research has shown that providing relevant information at the right time can make a significant difference in students' trajectory by reducing school dropouts and introducing education options with better job prospects. They have so far created 36 digital solutions to address information asymmetries, supporting 3.9 million parents, students, and teachers from over 7 countries in the region. Some of these digital solutions have now been adopted as national public policies.

• Access social benefits
• Behavioral economics programs

Indus Action helps vulnerable Indians access government entitlements to education, maternity and livelihood support.

• No poverty

• Access social benefits

A modern system that helps people learn about, apply for, and gain access to affordable housing

• housing

• Govtech
• Access social benefits

The Benefits Enrollment Field Guide looks at the landscape of America’s safety net benefits experience in 2023 and tracks the differences from our 2019 assessment based on expanded evaluation criteria.

• Good health and well-being

• Govtech
• Access social benefits
• Report cards and audits

The Biden Administration's approach to human-centered design to re-orient government around a core set of "life experience" personas

• Govtech
• Design
• Service delivery

IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.

• place-based

• Engagement tech
• Communicating with the people
• Access social benefits

Nft-gated directory of low cost resources

• Blockchain
• Emerging Tech Projects
• Access social benefits

Forage is a USDA approved third-party payment processor (TPP) and a PIN provider that authenticates and processes EBT transactions.

• food
• Zero hunger

• Access social benefits

An interactive scorecard where people can see if they would be flagged for social welfare fraud under the Netherlands' broken system

• Ethical tech and responsible tech
• Access social benefits

Mapping data on economic security, housing, health, education and more in NYC

• Civic maps
• Access social benefits

Write rules as code

• Budget explorers
• Parliamentary and Legislative Tech
• Access social benefits

We partner with agencies to enable human-centered, digitally-assisted public benefits programs.

• Access social benefits

"Google is working with non-profit groups like No Kid Hungry and FoodFinder, as well as the US Department of Agriculture, to aggregate 90,000 locations with free food support across all 50 states — with more locations to come." - Andrew J. Hawkins

• Google
• Zero hunger

• Civic maps
• Access social benefits

Benefits Data Trust (BDT) is a national nonprofit that harnesses the power of data, technology, and policy to provide efficient and dignified access to assistance.

• Access social benefits

Over the next seven years, building on the work we’ve already done to reimagine safety net services, we will partner with 15 states to reach 13 million people and unlock $30 billion in benefits in the areas of food assistance, health care, and other basic needs through our new Safety Net Innovation Lab.

• Supporting specific public sector efforts from outside government
• Access social benefits

Research with Code for America on CalFresh, by Donald Moynihan, Eric Giannella, Pamela Herd, and Julie Sutherland finds "hard evidence on the barriers administrative burdens pose."

• research

• Peer-reviewed research
• Access social benefits

Empowering you to find what you need from over 26,000 free, up-to-date resources

• apps

• The Tech
• Engagement tech
• Access social benefits

Eligibee is a free nonprofit tool that helps you find and apply for government assistance, making it easier to get the food, healthcare, and income supports you need today.

• food
• Good health and well-being

• Supporting specific public sector efforts from outside government
• Access social benefits
• Nonprofit tech

The New York Times on civic tech for social benefits

• Access social benefits

We build software for low-income Americans who are often overlooked by traditional tech innovation.

• Access social benefits

Open Path is a platform to help care providers, governments, hospitals, and insurance companies better serve people experiencing homelessness.

• Access social benefits

Initiative by 18F to demonstrate the potential for API-enabled benefits eligibility logic services.

• APIs

• Access social benefits
• Civic data APIs

We work with government agencies, nonprofits, and communities to shape a social opportunity system that supports and propels the 100 million economically insecure people in the US

• Access social benefits

"Google.org and Boulder, Colorado, are teaming up to create a new eligibility calculator, which residents of that city will be able to use to determine if they qualify for public programs, discounts or rebates"

• The Tech
• Engagement tech
• Access social benefits

Work together on the UK Personal Independence Payment (PIP) benefit claim form

• Access social benefits

Panacea allows you to check your food stamps and cash benefits balance all on your smartphone.

• apps

• Access social benefits

Bringing a new approach to urban health, one block at a time

• health
• Good health and well-being

• The Tech
• Engagement tech
• Access social benefits

WE help healthcare organizations find community services, track social needs, and coordinate referrals with community partners to radically improve the health of the people we serve.

• The Tech
• Graveyard
• Resource matching and sharing

a user-friendly platform that centralizes data about all public services and facilities that can cater to the needs of vulnerable citizens, such as where to eat, to shower, to find shelter or get social welfare

• homelessness

• The Tech
• Engagement tech
• Access social benefits

Ask Izzy helps people who are homeless or at risk of becoming homeless to find the services they need, right now and nearby.

• homelessness
• housing

• Bots
• Emerging Tech Projects
• Access social benefits

Haqdarshak enables citizens to access government welfare schemes for which they are eligible. They provide onlineand offline support with documentation and applications.

• The Tech
• Adjacent Fields
• Engagement tech

See if you qualify for support with food, cash & more. Answer a few questions and get help in under 5 minutes.

• Access social benefits

iCarol non-profit and charity help line software for crisis, referral and emotional support lines.

• Access social benefits

Crisis Text Line is the free, 24/7, confidential text message service for people in crisis. Text HOME to 741741 in the United States.

• mental health
• youth
• Good health and well-being

• The Tech
• The People
• Engagement tech

We develop data standards and open platforms that make it easy to share and find information about community resources.

• Data schemas and standards
• Access social benefits

Every year 103 million Americans leave $80 billion in benefits unclaimed. We help inform consumers so they receive the benefits they’ve earned.

• CRM
• Access social benefits
• Civic data APIs

Code for America partnered with the Center on Budget and Policy Priorities, and Nava Public Benefit Corporation to conduct pilots in Michigan (in partnership with Civilla), Colorado, Alaska, Vermont (led by Nava PBC) and Louisiana.

• The Tech
• Engagement tech
• Access social benefits

The Ministry of Health (MISAU), in fulfilling its mandate to provide health services to all Mozambicans, has drawn up the Strategic Health Sector Plan (PESS) 2014-2019 with a view to “helping all Mozambicans, especially target groups vulnerable, to enjoy the best possible health, at an affordable cost. ” Despite the existence of a lot of health information available to help citizens to avoid contracting diseases as well as taking initial measures whenever symptoms arise, the segment of the population that most needs this information is often deprived of it, due to the means of communication. communication used. Email / Internet campaigns rarely reach hidden areas, and many citizens remain without the means to buy televisions or enough energy to power this device. It is for these reasons that we found a possible solution on mobile phones, and in particular the Educational Health Information Platform (PENSA).

• Access social benefits

C-App provides guidance, support, and advice for most parts of the application process for Employment and Support Allowance and Personal Independent payment benefits, respectively.

• Adjacent Fields
• Engagement tech
• Tech for public challenges

• homelessness

• The Tech
• Engagement tech
• Mapping tools

Unite Us is an outcome-focused technology company that builds coordinated care networks of health and social service providers.

• health
• Good health and well-being

• The Tech
• Engagement tech
• Resource matching and sharing

The platform makes it easy for social workers and refugees to create and access digital records related to their settlement and integration into Germany, also supporting local labour market integration.

• The Tech
• Engagement tech
• Resource matching and sharing

Create modern web applications that evaluate household data against eligibility rules for 31 different City, State, and Federal benefits programs (including SNAP, Cash Assistance, WIC, HEAP, and more).

• The Tech
• Civic data
• Govtech

Comparison of online social benefit platforms for all 50 US states

• health
• Good health and well-being

• The Tech
• Engagement tech
• Advocacy tech

We build software for low-income Americans who are often overlooked by traditional tech innovation focusing on EBT Food Stamps.

• apps

• Access social benefits

Legal Aid Checker is an online triaging system, helping to determine if people are eligible to recieve services and help from Victoria Legal Aid.

• The Tech
• Govtech
• Engagement tech