As civic tech mostly aims to promote citizen participation, usability testing services are really useful to encourage that desired engagement. Here you will learn about platforms that connect communities with the private and public sectors as well as research initiatives that involve users in design and development processes.
We are looking for a diverse group of residents in the city of Detroit to participate in the testing of civic apps/websites! Sign up for the Civic User Testing Group (CUTGroup) now and tell your friends!
By participating in GSA’s study on identity verification technology, you can help identify potential barriers and challenges that impact individuals from diverse backgrounds.
These usability challenges hamper tool adoption, or may cause misunderstandings for users about tool functionalities, and subsequently may give users a false sense of security.
Civic User Testing Group as a New Model for UX Testing, Digital Skills Development, and Community Engagement in Civic Tech By Daniel X. O’Neil and the Smart Ch…