Civic Tech Field Guide
Sharing knowledge and productively growing the fieldThe People > Build something > User research > User research groups - (5)
As civic tech mostly aims to promote citizen participation, usability testing services are really useful to encourage that desired engagement. Here you will learn about platforms that connect communities with the private and public sectors as well as research initiatives that involve users in design and development processes.
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These usability challenges hamper tool adoption, or may cause misunderstandings for users about tool functionalities, and subsequently may give users a false sense of security.
(Gathering Residents to Improve Technology)
CUTgroup gives residents the opportunity to be a part of the design process for emerging civic technology initiatives through user testing and focus groups
GRIT Toronto offers a usability testing service which connects technology creators from the private, public and nonprofit sectors with diverse and underrepresented communities in the city.
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Civic Tech Field Guide