The People > Build something > User research - (4)

Research methodologies and tools to help understand user needs and build better products

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UserTesting OneWorld

UserTesting is pleased to offer free and discounted customer experience research services to qualifying charitable organizations through the OneWorld program.

NYC Neighborhood Innovation Lab in Brownsville

These events join New Yorkers of all ages to test and give feedback on technologies aimed at improving quality of life and City services.

Usability Lab at Open Tech Fund

These usability challenges hamper tool adoption, or may cause misunderstandings for users about tool functionalities, and subsequently may give users a false sense of security.

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