2017 OECD report

• reports

• Govtech
• Behavioral economics programs

To highlight the global knowledge base of behavioural insights work in public policy, and bring the achievements of institutions to the fore, the OECD launched the Behavioural Insights Knowledge Hub and map in 2021.

• Govtech
• Behavioral economics programs

Public sector needs to prepare for what is coming next, continuously identify, test and implement innovative solutions to benefit from future opportunities while reducing the risks through increased resilience of their public systems.  To facilitate that OPSI has developed an Anticipatory Innovation Governance (AIG) model.

• Govtech
• Emerging tech

by Code for America Founder Jennifer Pahlka

• books

• Govtech
• Learn about civic tech
• Books

"FedNow is a service developed by the Federal Reserve for depository institutions in the United States. It will enable individuals and businesses to send and receive instant payments. Banks will be able to build products on top of the FedNow platform." - Wikipedia

• Govtech
• Bureaucracy tech
• Payments

A mission-driven organization determined to improve people’s lives through human-centered strategies and transformative technologies. We deliver on this promise by partnering with leading federal agencies to conceive and create powerful data-driven customer experiences.

• Govtech
• Govtech vendors

Use this design system to make government services consistent with GOV.UK. Learn from the research and experience of other service teams and avoid repeating work that’s already been done.

• Govtech
• Playbooks and design principles
• Design

A housing platform that simplifies, centralizes, and makes it easy for people to search and apply for affordable housing.

• housing

• Govtech
• Access social benefits

Guide that "seeks to explain what disclosure logs are, how to manage them efficiently and why, although they are not a legal requirement, local authorities should seriously consider using one for the benefit of your FOI teams and, more importantly, for citizens."

• guides

• Govtech
• Open government data
• Freedom of Information

The Bloomberg Philanthropies City Data Alliance is identifying 100 mayors that are the most sophisticated, ambitious, and advanced at harnessing data and help them set a new standard for local governments committed to using data to power better results for residents.

• cities

• Govtech
• Data science for social good
• Foundation initiatives

Legislation introduced in the 117th Congress, "To establish a new Federal body to provide reasonable oversight and regulation of digital platforms."

• Govtech
• Tech or Digital Policy

Easy and secure location based applications and payment services for councils.

• local

• Govtech
• Bureaucracy tech
• Payments

Developed in collaboration with Hackney Council, FOIWorks is an open-source user-needs focused front-end solution for taking Freedom of Information requests from citizens.

• local

• Govtech
• Freedom of Information

Google Cloud's public sector division

• Google

• Govtech
• Govtech vendors
• Civic teams at tech companies

"A complete suite of local authority services for highways, environment and the public realm", wholly owned subsidiary of mySociety

• local

• Govtech
• Govtech vendors

The bill’s sponsor, Representative Ro Khanna, summed it up by saying, “Government exists to serve citizens, and this bill ensures government leverages available technology to provide cohesive, user-friendly online service that people around this country expect and deserve.”

• Govtech
• Digital transformation
• Assistive and Accessible Tech

The Heintzman Leadership Award (HLA) is presented annually by the Institute for Citizen-Centred Service (ICCS) to an individual who has demonstrated outstanding leadership within the Canadian public sector in promoting and influencing change in its delivery of citizen-centred service.

• Govtech
• Awards and prizes
• Service delivery

Individual modules Citizen-Centred Service Design Becoming Citizen-Centric Public Service Delivery Fundamentals Listening to and Understanding Citizens Continuous Service Improvement Becoming an Inclusive Leader Building Service Culture Effective Service Delivery Management

• trainings

• Govtech
• Online courses

Research, training, support and awards to promote citizen-centred public sector service to Canadians

• Govtech
• Supporting public sector from outside government
• Service delivery

TTS annually awards the Andrew Hyder Government Service Improvement Award to one or more federal employees who demonstrate both excellence in their work and a commitment to improving the public’s experience with government. This award commemorates the life and work of Andrew Hyder, a consulting software engineer at 18F who tragically passed away in 2021.

• Govtech
• Awards and prizes
• Service delivery

This [Canadian] report includes the following: Importance of ethics in AI and government, Understanding the impacts of AI on society, Balancing AI-driven efficiency with privacy and security concerns, and Cyber-security and digital trust.

• reports

• Govtech
• Artificial Intelligence
• Ethical tech and responsible tech

The Common Measurements Tool (CMT) is a survey instrument built specifically for the public sector that can be used across the full range of service areas, service channels, and client types. Its standardized methodology allows not just for effective performance measurement but also for direct comparisons between different organizations.

• Govtech
• Communicating with the people
• Surveys & polling

US White House order including addressing AI generated public comments

• Govtech
• Artificial Intelligence
• Communicating with the government

Govtech vendor whose live audio translation has been used to translate 911 calls in realtime

• Govtech
• Govtech vendors
• Translation and linguistic representation

Ask and answer the questions that matter to you as a public servant. Learn, share and connect.

• Govtech
• Civic forums

Public Sector Budgeting Software

• Govtech
• Bureaucracy tech
• Internal budgeting tools

Governments Post Bids, Businesses Get Notified, eBidding Makes It Easy

• Govtech
• Procurement
• Marketplaces and clearinghouses

eCivis helps state and local governments maximize grant funding, optimize financial and program performance, and prepare cost allocation plans.

• Govtech
• Bureaucracy tech
• Grant management

GTY brings leading government technology companies together to empower the government workforce with digital tools to transform the citizen and stakeholder experience.

• Govtech
• Bureaucracy tech
• Govtech vendors

Bonfire provides software that helps procurement teams and stakeholders come together to make smarter buying decisions, easily and with certainty.

• Govtech
• Bureaucracy tech
• Procurement

A transportation operating system for orchestrating, governing, and powering modern mobility.

• streetscape
• mobility

• Govtech
• Urban planning

Questica OpenBook is a transparency and data visualization software that enables organizations to share their financial and other data, when and where they need to.

• Civic data
• Govtech
• Open government data

Located on the second floor of our headquarters at 1800 F Street NW, Washington, D.C., the Workplace Innovation Lab showcases the latest innovations in office design, furniture, and technology to meet the needs of today’s hybrid federal workers.

• Govtech
• Bureaucracy tech
• Remote government

In the municipal partnership program, ICLD offers local governments in a number of partner countries and Swedish municipalities and regions, the possibility to enter result oriented collaborations for exchange and peer learning.

• cities

• Govtech
• Peer networks

This toolbox provides support to local governments that are interested in creating a Citizens Budget. It contains the basic steps in the process and inspiring examples, which fully equips the reader to start developing their own Citizen Budget.

• Govtech
• Budget explorers

This standard explains what you need to do to make your web content and services accessible. We need to design and build services and content that everyone can access and understand.

• Govtech
• Adjacent Fields
• Assistive and Accessible Tech

The Benefits Enrollment Field Guide looks at the landscape of America’s safety net benefits experience in 2023 and tracks the differences from our 2019 assessment based on expanded evaluation criteria.

• Good health and well-being

• Govtech
• Access social benefits
• Report cards and audits

After three decades of working with thousands of companies, we’ve distilled the best of what we’ve learned into a set of practical insights — our “10 Laws of Government Sales and Marketing.”

• Govtech
• Build something
• Procurement

Join us weekly for government technology news, trends and interviews. Tune in live each Friday at 12:00 PM PT.

• Govtech
• Learn about civic tech
• Podcasts

A report by Written by Nneka Sobers and Dr. Anthony Townsend.

• reports
• case studies

• Govtech
• Reports

LocalGov Drupal is a publicly owned asset that delivers a better digital experience for citizens, improves service outcomes, and saves money.

• local

• Govtech
• Bureaucracy tech
• State and regional government technology

The Standard for Public Code - a model for public organizations to build their own open source solutions to enable successful future reuse by and collaboration with similar public organizations in other places.

• Govtech
• Data schemas and standards
• State and regional government technology

Budget explorer for the Municipality of Zugló's 2019 budget built by K-Monitor

• Govtech
• Government transparency
• Budget explorers

A course from the Departamento de Inteligencia Artificial in Boadilla del Monte, Spain

• courses

• Govtech
• Artificial Intelligence
• Emerging tech

This brief is the compilation of the findings from of a series of workshops on creating a vision for how our [US] government can build and foster a culture of innovation over the next 20 years.

• reports

• Govtech
• Digital transformation
• Reports

The Federal Innovation Council seeks to build a culture of innovation and experimentation in government by enabling and empowering federal employees to meet the challenges of 21st century governance.

• Govtech
• Digital transformation
• Roundtables

The main objective of this action is to develop a European network of actors focusing on the development of collaborative economy models and platforms and on social and technological implications of the collaborative economy through a practice focused approach.

• Govtech
• Ethical tech and responsible tech
• Research and policy centers

The Biden Administration's approach to human-centered design to re-orient government around a core set of "life experience" personas

• Govtech
• Access social benefits
• Service delivery

The digital department of the Italian government

• Govtech
• Digital transformation

Pushing the Boundaries of Scientific Innovation to Create a Smarter, Sustainable, and Resilient Future for Communities

• Govtech
• Foundation initiatives
• Public Private Partnerships