The People > Build something > User research > User research groups - (5)

Introduced in 2014 by Daniel X. O'Neil and the Smart Chicago Collaborative, 'Civic User Testing Groups' pay members of the public to advise people building tech. This helps ensure that the tech is informed by more representative feedback and lived experiences. A variation of that model is doing similar paid public engagement to inform policy.

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Participant Advisory Council

Participant Advisory Council

Learn how to bolster your user research and design more effective services by forming a participant advisory council.

https://www.navapbc.com/toolkits/how-to-build-a-participant-advisory-council
Fable

Fable

Montreal, QC, Canada

Fable is digital accessibility, powered by people with disabilities

https://makeitfable.com/
PLATO Testing

PLATO Testing

Edmonton

Changing our world by building a stronger, more inclusive technology workforce

https://platotech.com/
IncluCity Calgary

IncluCity Calgary

Calgary, AB, Canada

Calgary's First Inclusive Usability Testing Service

https://www.inclucitycalgary.ca/
Secure Usability and Accessibility Lab at Open Tech Fund

Secure Usability and Accessibility Lab at Open Tech Fund

2025 M Street Northwest, Downtown, Washington, DC 20036, USA

OTF’s Secure Usability and Accessibility Lab offers secure usability and user-interface assistance to Internet freedom and digital security tools to help them recognise and solve usability challenges that hampered the adoption of those tools in repressive contexts.

https://www.opentech.fund/labs/sua-lab/