This project aims to conduct a comprehensive study of the relevant and available literature and present research findings that will assist the Digital Government Authority (DGA) in enhancing the online presence of key government entities in the Kingdom of Saudi Arabia (KSA).

• Govtech
• Digital transformation
• Civil society research outfits

The 2023 edition of the “IPIC – Portuguese Municipal Councils’ Online Presence Index” series of studies presents the results of the evaluation of Portuguese municipal councils’ websites.

• city
• Sustainable cities and communities

• Govtech
• Peer-reviewed research
• Report cards and audits

EPSA – the European Public Sector Award – is a Europe-wide award scheme for public sector entities at all levels of government which has been organised every two years since 2009 by the European Institute of Public Administration (EIPA).

• Govtech
• Awards and prizes
• Supporting public sector from outside government

The envisaged participants of this Capacity Building Programme are high-level officials from developing countries.

• United Nations
• Peace, justice, and strong institutions

• Govtech
• Find a job or hire someone
• Fellowships

It was conceived in 2007 as an annual gathering to bring together academia, governments, international organisations, civil society, and industry to share the latest insights and experiences in the theory and practice of Electronic Governance (now more commonly referred to as Digital Governance).

• Govtech
• Meet the others
• In-person meetings

Tussell's market intelligence platform provides the data-led insights you need to make better procurement decisions, drive value-for-money, and promote social value.

• Govtech
• Procurement

Get essential insights into opportunities, accounts and competitors with the all-in-one UK public sector market intelligence platform for business development professionals

• Govtech
• Procurement
• Govtech vendors

Build more qualified public sector pipeline.

• Govtech
• Procurement
• Govtech vendors

Landscape Scan of Digital Public Goods Use in Government

• Govtech
• Learn about civic tech
• Reports

Digital Infrastructure for Governance and Inclusive Transformation (DIGIT) is an open-source, scalable, interoperable platform for responsive public service delivery and good governance.

• Govtech
• Artificial Intelligence
• Service delivery

• Govtech

The GovAI Coalition went public...publishing a set of deliverables any organization could use to help jumpstart their agency with responsible AI practices.

• Govtech
• Artificial Intelligence
• Ethical tech and responsible tech

An AI Inventory is an important transparency mechanism that enables the City of San José to meaningfully communicate the AI systems that it uses to its residents. In January 2023, the DPO began maintaining an AI Inventory in an effort to increase transparency of the technological tools used by the City.

• Govtech
• Artificial Intelligence
• Registers of government AI

Public Comment period for emerging place-based tech deployed in San José

• city

• Govtech
• Engagement tech
• Emerging tech

Localret és el consorci local format per les administracions locals de Catalunya per acompanyar els municipis en la seva transformació digital

• city
• Sustainable cities and communities

• Govtech
• Digital transformation
• Partner networks and coalitions

EU: Offers digital services capable of electronically identifying users from all across Europe.

• Govtech
• Identity
• Official Digital Identity Systems

Ministério da Gestão e da Inovação em Serviços Públicos

• Govtech
• Digital transformation

O Software Público Brasileiro é um tipo específico de software livre que atende às necessidades de modernização da administração pública de qualquer dos Poderes da União, dos Estados, do Distrito Federal e dos Municípios e é compartilhado sem ônus no Portal do Software Público Brasileiro.

• Govtech
• Civic tech catalogs
• Procurement

Digital Ticketing made simple for railways.

• mobility
• rail

• Govtech
• Bureaucracy tech
• Payments

Assessments of government programs provided by the Central Digital and Data Office

• United Kingdom (government)

• Govtech
• Evaluate impact

[A]n ambitious programme launched in 2002 with an initial budget of some £6.2 billion. It attempted to implement a top-down digitization of healthcare in England's National Health Service (NHS)

• Good health and well-being

• Govtech
• Graveyard
• Digital transformation

Caddy is an AI powered co-pilot for customer service functions everywhere.

• United Kingdom (government)

• Govtech
• Artificial Intelligence
• Communicating with the government

Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.

• Govtech
• Artificial Intelligence
• Communicating with the government

The US federal government is rapidly hiring talent to build and govern AI to fulfill the priorities set forth by the Biden-Harris Administration.

• United States (federal government)

• Govtech
• Artificial Intelligence
• Tech talent

US federal website launched by the Biden Administration

• United States (federal government)

• Govtech
• Artificial Intelligence
• Policy explainers

In Spring 2024, NCSL surveyed eight legislative staffing groups about their use of generative artificial intelligence (AI) tools for legislative work.

• state

• Govtech
• Artificial Intelligence
• Parliamentary and Legislative Tech

As well as the broad range of information that the regular AI uses, this modified version has been exposed to a specific set of policies and information to help unlock the power of AI for the new constituency of West Ham and Beckton.

• local
• ChatGPT

• Govtech
• Engagement tech
• Artificial Intelligence

Mission: To direct, lead, synchronize, integrate, and coordinate U.S. Federal Government efforts to recognize, understand, expose, and counter foreign state and non-state propaganda and disinformation efforts aimed at undermining or influencing the policies, security, or stability of the United States, its allies, and partner nations.

• United States (federal government)

• Govtech
• Fight disinformation

Faster, market-informed hiring for govs

• Govtech
• Artificial Intelligence
• Find a job or hire someone

Post outlining OpenAI's partnerships with DARPA, US AID, and US National Laboratories

• Govtech
• Artificial Intelligence
• Public Private Partnerships

Governments across the globe are on their way to building national-scale digital infrastructure. A comprehensive view of the state of DPI, however, is missing. The DPI Map addresses this.

• Civic data
• Govtech
• Identity

Broadband Labels (Internet de Banda Ancha Etiquetas - en español) are designed to provide clear, easy-to-understand, and accurate information about the cost and performance of high-speed internet services.

• United States (federal government)

• Govtech
• Connectivity
• Trustmarks

The Working for an MP website is a resource for anyone working for a British Member of Parliament or with an interest in how Parliament works.

• Govtech
• Predecessors
• Supporting public sector from outside government

The official Biden-Harris administration Reddit account, launched to provide updates on Hurricanes Milton and Helene

• Reddit
• hurricanes

• Govtech
• Communicating with the people
• Verified government accounts

30 ADS govtech applications in Washington state

• Govtech
• Artificial Intelligence
• Bureaucracy tech

A modern rewrite that hopes to make it a bit easier for federal product teams to adopt, adapt, and extend the USWDS.

• Govtech
• Build something
• Design

The Global DPI Summit, hosted in Cairo, Egypt, stands as a premier convening of stakeholders in the Digital Public Infrastructure (DPI) ecosystem, bringing together representatives from across the globe.

• Govtech
• In-person meetings
• Conferences

Free online course at ITU Academy funded by the EU

• Govtech
• Learn about civic tech
• Online courses

GovTech Glossary contains definitions of key terms, concepts, and acronyms commonly found in the GovTech Maturity Index (GTMI) online survey.

• Govtech
• Learn about civic tech
• Glossaries

The World Bank's program to "support countries in adopting sound practices and solutions in GovTech, and to ensure a broad global partnership for effective exchange and transfer of knowledge and good practice."

• Govtech
• Partner networks and coalitions
• Foundation initiatives

The GovTech Maturity Index (GTMI) was developed as part of the GovTech Initiative to introduce a measure of GovTech maturity in four focus areas — supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers— and to assist practitioners in the design of new digital transformation projects.

• Govtech
• Evaluate impact
• Indicators

The Bank launched GovTech Working Groups to provide thought leadership, facilitate the exchange of ideas, and support the development of sound GovTech solutions. Community building and impact-driven collaboration are the core objectives of this initiative.

• Govtech
• Digital transformation
• Working groups

An insider offers a “forceful critique...of Big Tech's steady erosion of democracy” (The New Yorker) and describes what must be done to stop it

• books

• Govtech
• Books
• Public Private Partnerships

We estimate that UK central government conducts approximately one billion citizen-facing transactions per year in the provision of around 400 services, of which approximately 143 million are complex repetitive transactions. We estimate that 84% of these complex transactions are highly automatable.

• Govtech
• Artificial Intelligence
• Bureaucracy tech

To...help governments hire more effectively, U.S. Digital Response (USDR) has actively engaged government organizations at the state, county, and city levels to optimize their talent practices and build digital capacity — and we’ve learned some things.

• Govtech
• Find a job or hire someone
• Tech talent

The Government of Flanders is developing the digital talents of all people of Flanders. It valorises data as a raw material of the economy and society and is working on the digital transformation of public service delivery.

• Civic data
• Govtech
• Digital transformation

An OECD global assessment of countries' implementation of its 2017 Recommendation on Open Government

• reports

• Govtech
• Learn about civic tech
• Fieldwide resources

AI-powered chatbot for citizen information

• Govtech
• Artificial Intelligence
• Bots

How Member-Led Upgrades Are Optimizing Legislative Branch Capacity and Resilience

• Govtech
• Parliamentary and Legislative Tech
• Digital transformation

Report an issue to a company, find out about your rights with France's Fraud Control.

• Govtech
• Consumer watchdogging