The People > Build something > Design > Playbooks and design principles - (59)

Playbooks and collections of design principles give us an opportunity to codify and abstract the way in which we work to help others understand, adapt, and replicate on their own. Martin Wright at mySociety wrote this helpful definition of playbooks: What is a playbook? ‘Playbook’ is a word that’s used a lot these days, by tech and management people. They’ve borrowed it from the world of sports, where the idea of a book telling you ‘how to play’ is a more straightforwardly obvious concept. If you find this terminology a bit too hipster, though, you can think of them by the less trendy terms of ‘manuals’ or ‘toolkits’ — though a playbook does have the advantage of sounding like a lot more fun than a workbook. Whatever the name, what they aim to give you is a collection of repeatable plans and tactics for responding to typical challenges. As such, they can be absolutely invaluable as an internal company tool; and we think they can also help in sharing knowledge between organisations. In either case, a well-managed playbook would be easily available to employees, widely used and regularly updated.

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Civic Tech Data & Collaborative framework

Civic Tech Data & Collaborative framework

United States of America (the)

The Civic Tech and Data Collaborative is a project of Living Cities, the National Neighborhood Indicators Partnership, and Code for America that brought together local government officials, civic technologists, and local data intermediaries across seven communities.

Eines per a una transformació digital oberta i àgil

El programa per a la Digitalització Oberta: Programari Lliure i Desenvolupament Àgil de Serveis de l’Ajuntament de Barcelona defineix el procés de canvi profund i progressiu de la manera en que la ciutat oferirà els seus serveis a la ciutadania en els propers anys.

Procurement Playbook

In this Playbook, we explore the evolution of the procurement function’s missions, from its original cost reduction role to risk management and to contribution to growth as a strategic partner.

Government of South Australia Digital Transformation Toolkits

Government of South Australia Digital Transformation Toolkits

State Administration Centre, 200, Victoria Square, Adelaide SA 5000, Australia

To assist agencies to modernise and transform their government services, the Department of the Premier and Cabinet has developed these four toolkits.

Nesta Designing for Public Services: a practical guide

Our guide on using design tools and methods in the public sector, created in partnership with design firm IDEO.

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