Design of digital services for public administration with people and data at the center

• Govtech
• Build something
• Govtech vendors

La herramienta para poner en marcha iniciativas de transparencia y rendición de cuentas.

• Govtech
• Government transparency
• Budget explorers

Un hub de datos para que tu organización sea la primera que hace uso de sus propios datos.

• Civic data
• Govtech
• Open data publishing platforms

El Explorador de Gobierto Contratación reune la información de la Plataforma de Contratación del Estado y de las principales plataformas autonómicas y te permite explotar los datos.

• Civic data
• Govtech
• Procurement

Acelerar Portugal através da capacitação digital das pessoas, da transformação digital das empresas e da digitalização do Estado.

• Govtech
• Digital literacy
• Digital transformation

This publication showcases how governments and civic tech communities around the world can work together to build digital services and projects.

• reports

• Govtech
• Participatory democracy
• Learn about civic tech

Public Sector Network’s second Government Innovation California in-person event will bring together public sector leaders across all levels of government from across the State and region to share their innovative ideas and cutting-edge initiatives and projects.

• state

• Govtech
• Conferences

Your one stop government solution shop

• Govtech
• Procurement
• Marketplaces and clearinghouses

Public Sector Network is a social learning platform that exists to help government around the globe break down silos, collaborate, and work together for better outcomes for citizens.

• Govtech
• Learn about civic tech
• Online courses

presents the OECD Framework on the Governance of Digital Government and offers a toolkit for policymakers aiming to enhance digital government maturity

• handbooks

• Govtech
• Digital transformation

In the context of increasingly complex challenges and unprecedented opportunities offered by technology, the MENA – OECD Working Group II on Open and Innovative Government supports MENA countries through regional exchange and dialogue to build public sectors that innovate, engage citizens, open up their data and information and follow the principles of digital and user-centred policy and service design.

• Govtech
• Working groups

The First AI Legal Assistant, Made for Lawyers

• commercial

• Govtech
• Artificial Intelligence
• Legal tech

The Department of Homeland Security (DHS) announced today that it has established a permanent Customer Experience (CX) office to help deliver services that are simple to use, accessible, equitable, protective, transparent, and responsive for all DHS customers.

• Govtech
• Service delivery

Mastodon bot posting US Presidential Actions and new policy updates from OMB, OSTP, OPM, EOs, etc.

• Govtech
• Bots
• News and blogs

A Digital Servant's Guide to U.S. Federal Information Technology Law and Policy

• Govtech
• Bureaucracy tech
• Building inside government

By participating in GSA’s study on identity verification technology, you can help identify potential barriers and challenges that impact individuals from diverse backgrounds.

• Govtech
• Identity
• User research groups

This process code will introduce you to a digital-native approach to procurement. It maintains the core principles of public procurement—fairness, transparency and objectivity—but realigns the process with contemporary software development.

• guides

• Govtech
• Procurement

Documenting methodologies of digital service teams in state, local, tribal, and territorial government.

• state
• local

• Govtech
• Supporting public sector from outside government
• Service delivery

Information website by Budapest municipality in order to help the population find the possibilities of solar energy

• Govtech
• Mapping tools
• Mapping platforms

تعامل بثقة مع كل الإدارات في تونس 🇹🇳 ("Deal confidently with all departments in Tunisia")

• Govtech
• Bureaucracy tech

A comprehensive set of resources to help new techies in government hit the ground running on day one.

• Govtech
• Digital literacy
• Supporting public sector from outside government

Polimorphic is the first Constituent Relationship Management (CRM) software specifically built for local governments.

• Govtech
• Artificial Intelligence
• Bureaucracy tech

Public Option for AI (PO4AI) is an immersive experience designed for elected officials and city staff to explore how residents’ voices might be centered in decision-making around public-interest technologies.

• cities

• Govtech
• Engagement tech
• Artificial Intelligence

A critical review of the accuracy of countries' submissions to the OECD's AI Policy Observatory site, tracking national government AI programs

• reports

• Govtech
• Artificial Intelligence
• Government AI strategies

CIGI builds bridges from knowledge to power by conducting world-leading research and analysis to offer innovative policy solutions for the digital era.

• Govtech
• Emerging tech
• Research and policy centers

One of multiple studies in the US using artificial intelligence to analyze the tone and word choice police officers use, to determine whether it leads to unnecessarily escalations with the public..

• police violence
• policing

• Govtech
• Artificial Intelligence
• Justice tech

A continent-wide map of AI policy, laws, and tools in Africa

• Govtech
• Artificial Intelligence
• Tech or Digital Policy

Solving technological problems in the legislative process for House of Representatives Members, Committees, and staff.

• Govtech
• Parliamentary and Legislative Tech
• Internal government tech capacity

POPVOX Foundation works to inform and empower people and make government work better for everyone.

• Govtech
• Engagement tech
• Bureaucracy tech

Data for everyday workflows.

• local

• Civic data
• Govtech
• Data visualization

#CityHallSelfie Day is a celebration of public service showcasing pride in local government institutions.

• local

• Govtech
• Holidays

Our mission is to radically improve policy making through design, innovation and people-centred approaches.

• Govtech
• Innovation teams and labs
• Co-design

A pilot program that connected a cohort of volunteer experts with City staff to answer questions and make recommendations using best practices in user research. Seattle By Design is a partnership between U.S Digital Response (USDR) and Seattle Innovation & Performance.

• cities

• Govtech
• Design
• Co-design

The Guide features governance approaches for data that is owned or in possession of a city or county.

• guides

• Govtech
• Digital security and privacy
• Data governance

eGovlab is the Stockholm University Centre for Excellence in e-Governance Studies focused on driving European and International research collaboration for research and development in the area of IT in the Public Sector.

• Govtech
• Research and policy centers
• Academia

The Digital Services team works to make city services more accessible and inclusive for Chicago residents. It’s our mission to listen, amplify, and design with the community to build better technology experiences for everyone.

• cities

• Govtech
• Design

Interoperable Europe is the initiative of the European Commission for a reinforced public sector interoperability policy. The Interoperable Europe Act proposes a strategic interoperability cooperation mechanism across the European Union.

• Govtech
• Government Interoperability

Finnish government tools to make it easy for government offices to assess and improve upon their digital service delivery

• Govtech
• Evaluate impact
• Digital transformation

Digitized the city's services, including e-petition tool, and "adapted them to conditions under martial law"

• Ukraine
• apps

• Govtech
• Disaster response and humanitarian tech
• Bureaucracy tech

The Barrier-Free Communication service allows citizens with specific needs to communicate with the city in a form that is comprehensible to them.

• Govtech
• Bureaucracy tech
• Assistive and Accessible Tech

هويتك الرقمية لاستخداماتك اليومية

• Govtech
• Identity

A web solution designed for governments that provides the digital twin of the city, and delivers a real-time view of every street, plus insightful analytics to support decision-making and increase the efficiency of the city operations.

• cities

• Govtech
• Dashboards
• Smart Cities and sensors

Clara es la Asistencia Virtual del portal Decide Madrid. Utiliza tecnologías como la inteligencia artificial y el procesamiento del lenguaje natural.

• Govtech
• Artificial Intelligence
• Bots

Blockchain-based identity system for governments

• Govtech
• Blockchain

Our mission is to create content that tells the story of humans in public service, share stories that reflect the diversity in America in an effort to humanize public servants, and create a more positive perception of government.

• Govtech
• Narrative tech
• Story-based campaigns

Join us in building the European way of Digital Transformation for 300 million Europeans

• cities

• Govtech
• Partner networks
• Manifestos

Diagnosing perceived and actual risks impeding responsible AI acquisition in government

• reports

• Govtech
• Artificial Intelligence
• Procurement

The Merit Data Platform connects organizations and people on a flexible HIPAA and SOC2 compliant knowledge graph.

• Govtech
• Network visualizations
• Govtech vendors

Ukrainian digital government app

• apps

• Govtech
• Digital transformation
• Biometrics

The European Commission's country-by-country factsheets containing "the most recent developments that the public administrations of 35 European countries have undergone in 2022. Additionally, a dedicated factsheet for the EU which focuses on all the matters related to digital public administration and interoperability at the European Union level is also available."

• Govtech
• Digital transformation