a comprehensive catalogue of civic engagement software

• The Tech
• Graveyard
• Civic tech catalogs

We have been commissioned by Wheatley Group, a major provider of social housing, care and other services in Scotland*, to explore how they can engage better with their customers – facilitating customers to shape the services they receive. The Chartered Institute of Housing are also working with us on this project to ensure our learnings are spread into the wider housing sector.

• housing

• The Tech
• Engagement tech
• Participatory democracy

The City of Philadelphia aims to improve collaboration with communities. This website shares guidance on how to engage communities equitably.

• Engagement tech
• Participatory democracy
• Communicating with the people

We seek to make democracy more deliberative – to empower people to talk across differences, find common ground, and build political change for the public good.

• Research and policy centers
• Academia

It's a quick tool for the public to rate: 1) Official public meetings (such as city council meetings, board/commission meetings, school board meetings) that you have attended. 2) How connected your community (people, organizations and institutions) is.

• Engagement tech
• Evaluate impact
• Meeting tech

Research by Rebecca Rumbul of mySociety - As part of the joint mySociety and Democratic Society project Public Square - this literature review provides an overview of current academic research into the themes relevant to the goal of developing a meaningful, participative and collaborative digital environment, and draws out salient points to inform the development of tools and approaches to be created as part of the project.

• reports

• Learn about civic tech
• Reports
• Fieldwide resources

(Biden Administration) With a focus on making the White House inclusive and accessible to its citizens, the Office of Public Engagement is responsible for creating and coordinating direct dialogue between the Biden-Harris administration and the diverse American public.

• Govtech
• Communicating with the people

MAPLE makes it easy for anyone to view and submit testimony to the Massachusetts Legislature about the bills that will shape our future.

• Participatory democracy
• Parliamentary and Legislative Tech
• Communicating with the government

A World Bank project forking the Your Priorities platform to meaningfully engage residents in Kyrgyzstan around a major development project

• development

• Engagement tech
• Participatory democracy
• Information & Communication Tech for Development ICT4D

"Findings from this study presents a developed model that can support community engagement for urban innovation by specifying factors that influences community engagement for smart sustainable city development." by Bokolo Anthony Jr.

• Participatory democracy
• Learn about civic tech
• Academia

Hearken’s Engagement Management System empowers organizations to generate actionable insights from the public to create more relevant, representative and original content.

• Media
• Engagement journalism
• Surveys & polling

A collection of essays edited by Ana Brandusescu and Jess Reia featuring essays from participants of the AI in the City: Building Civic Engagement and Public Trust symposium that took place remotely on February 10, 2022.

• cities

• Participatory democracy
• Artificial Intelligence
• Emerging tech

YAI’s Center for Innovation and Engagement understands how technology can help people with intellectual and developmental disabilities better participate in their community.

• health
• Good health and well-being

• Adjacent Fields
• Assistive and Accessible Tech
• Innovation teams and labs

Though successive generations of digital technology have become increasingly powerful in the past twenty years, digital democracy has yet to realize its potential for deliberative transformation.

• Digital Public Infrastructure

A space to enhance civic participation, promote civic trust, and strengthen democracy in New York City

• Decidim

• Engagement tech
• Participatory democracy
• Participatory budgeting

We connect and support national digital campaigning organizations around the world which provide opportunities for activists to influence national and international politics.

• partisan

• Advocacy tech
• Organize campaigns
• Partner networks

We designed Tactical Data Engagement to help cities go beyond a policy and portal, and facilitate opportunities for the community use of open data to improve residents’ lives.

• The People
• Build something
• Playbooks and design principles

Philanthropy for Active Civic Engagement

• The People
• Get funding
• Foundation initiatives

Solutions journalism case study collection and engagement guide

• Solutions journalism

Julien Carbonnell's thesis, featuring case studies in Taiwan, Israel, and Estonia

• Artificial Intelligence
• Citizen Engagement
• Books

Northwestern University has launched the Medill Subscriber Engagement Index, a tool that allows local news organizations to see what content encourages subscribers to stick around and lets publishers benchmark their performance against outlets in comparable markets.

• Media
• Media and social media analysis
• Benchmarks

A World Bank working paper (2016)

• reports

• Evaluate impact

Digital heart for building cities together

• Engagement tech
• Digital participation platforms
• Mapping tools

• The People
• Build something
• Playbooks and design principles

The Public Engagement Strategy Lab will provide you with the tools and resources you need to authentically engage stakeholders in thoughtful, democratic processes. Registration closes June 16th. Frontiers of Democracy registrants and students enjoy a discounted rate. **NOTE: Door payments must be paid by check only.**

• workshops

• Workshops

Citizen Engagement tools and services for city governments

• The People
• Learn about civic tech
• Reading lists

The Civic Engagement Commission will enhance civic participation, promote civic trust, and strengthen democracy in New York City.

• The People
• Adjacent Fields
• Build something

Effective public engagement is not easy to achieve. This roadmap helps organizations get to where they want to go.

• The Tech
• Media
• Govtech

• The People
• Build something
• Accelerators

University of Chicago's Office for Civic Engagement is committed to building community relationships.

• The People
• Learn about civic tech
• Courses

The Mayor’s Public Engagement Unit (PEU) proactively connects New Yorkers to key City services, like housing and healthcare.

• Good health and well-being
• housing
• translation

• Canvassing

Our complete suite of listening, information, analysis, reporting and relationship management features enable you to mix and match precisely the right online tools for your community engagement objectives.

• The Tech
• Engagement tech
• Participatory democracy

We provide the expertise and infrastructure to turn ideas into real world change.

• Graveyard
• Civic and social impact companies

We work to build citizen capacity to use data for better engagement with government and other stakeholders.

• Crowdsourcing

The aim of the festival is to strengthen understanding of the role of citizen engagement across the policy cycle.

• The People
• Meet the others
• In-person meetings

In the IBM Center’s new book, Government For The Future: Reflection and Vision for Tomorrow’ Leaders, Part Two of the book looks twenty years ahead – to 2040 -- offering perspectives on the future.

• books

• The People
• Learn about civic tech
• Civic imagination

The European Hub for Civic Engagement is envisioned as a platform where European civil society and its civic tech community connect.

• The People
• Meet the others
• Build something

An Evaluation of Digital Gaming Platforms on Civic Capacity and Collective Action in the Boston Public School District

• The People
• Evaluate impact

To provide research‐based techniques for engaging digital audiences in commercially viable and democratically beneficial ways.

• Media
• Media and social media analysis

• The People
• Evaluate impact

This edited volume collects current research by academics and practitioners on playful citizen participation through digital media technologies.

• The Tech
• The People
• Engagement tech

• Microsoft

• The People
• Build something
• Civic teams at tech companies

A team at Facebook that builds products around election and voting

• Facebook

• The People
• Build something
• Civic teams at tech companies

We are an applied research lab dedicated to innovating the ways people participate in civic life and expanding the study of citizenship in a digital era.

• The People
• Learn about civic tech
• Research and policy centers

This database by Mozilla Foundation maps intersections between the key social justice and human rights areas of our time and documented AI impacts and their manifestations in society.

• human rights
• Decent work and economic growth
• racial equity

• Artificial Intelligence
• Civic tech catalogs

An open-source comprehensive platform that serves as a one-stop solution for monitoring Thailand's parliament.

• Advocacy tech
• Watchdogging and transparency
• Government transparency

Our services are comprised of 5 remote electronic platforms and a complete customer support system.

• Voting and elections
• Digital participation platforms
• Citizen Engagement

By Aure Schrock. Out in September. The first detailed history of Code for America that examines how democratically designed government systems can collectively improve technology's impact on society.

• books

• Learn about civic tech
• Books
• Civic tech community surveys