The digitalisation process in the public sector calls for overall principles that apply to all public services. They are the commonly agreed rules for developing public services.

• The Tech
• Engagement tech
• Govtech

• Advocacy tech
• Watchdogging and transparency
• Government transparency

Finland’s digital money system for asylum seekers shows what blockchain technology can offer the unbanked.

• The Tech
• Emerging tech
• Blockchain

Finnish government tools to make it easy for government offices to assess and improve upon their digital service delivery

• Govtech
• Service delivery
• Evaluate impact

The Journal of Deliberative Democracy (formerly the Journal of Public Deliberation) is an open access journal publishing articles that shape the course of scholarship on deliberative democracy.

• Participatory democracy
• Learn about civic tech
• Academia

The purpose of this handbook is to increase public communicators' awareness and understanding of information influence campaigns and develop their ability to respond.

• guides

• Media
• Fight disinformation

Now defunct Finnish legislation crowdsourcing site

• Graveyard
• Parliamentary and Legislative Tech

Case Studies from Around the World

• Design
• Books

The first comprehensive study of automated decisionmaking in Europe

• Adjacent Fields
• Ethical tech and responsible tech
• Emerging Tech Projects

CitySDK is a “service development kit” for cities and developers that aims at harmonizing application programming interfaces (APIs) across cities.

• cities

• The Tech
• Civic data
• Data schemas and standards