Civic Tech Field Guide
Sharing knowledge and productively growing the fieldThe Tech > Govtech - (55)
In the Civic Tech Field Guide, we focus on examples of govtech that seek to improve society to make it more just and democratic, not just more digital or efficient. We recognize that this is a subjective, values-based perspective of govtech. There is a much larger government IT industry, and we do not aspire to catalog and curate every instance of governmental technology.
Related resources:
- The 2023 GovTech 100
- Companies Made Millions Building Unemployment Websites That Didn’t Work by Colin Lecher for The Markup (2020)
- Thinking About Govtech (PDF): An introduction to govtech, why it matters, and barriers to adoption (2019)
- Do you know how your country’s state of digital development compares? Find out by exploring the OECD’s Going Digital indicators.
- Building an AI World: a CIFAR Report on National and Regional AI Strategies
- A Digital government reading list (2020)
Showing 55 Results
National AI Talent Surge
1600 Pennsylvania Avenue Northwest, Washington, DC, USAThe US federal government is rapidly hiring talent to build and govern AI to fulfill the priorities set forth by the Biden-Harris Administration.
In Spring 2024, NCSL surveyed eight legislative staffing groups about their use of generative artificial intelligence (AI) tools for legislative work.
AI.gov
1600 Pennsylvania Avenue Northwest, Washington, DC, USAUS federal website launched by the Biden Administration
Post outlining OpenAI's partnerships with DARPA, US AID, and US National Laboratories
2022 Inventory of Washington State Automated Decision-making Systems
Washington state, USA30 ADS govtech applications in Washington state
We estimate that UK central government conducts approximately one billion citizen-facing transactions per year in the provision of around 400 services, of which approximately 143 million are complex repetitive transactions. We estimate that 84% of these complex transactions are highly automatable.
CitizenChat
UgandaCitizenChat is an AI-powered chatbot designed to empower citizens by providing access to key government information and facilitating interactive communication. The platform enables citizens to engage with government services, access valuable information, and report queries or concerns in real-time.
By Alan R. Shark, with ChatGPT, Google Gemini, Perplexity AI
form-extractor-prototype
United Kingdom of Great Britain and Northern Ireland (the)A prototype tool that extracts the structure of a form from an image or PDF and generates a multi-page web form in the GOV.UK schema. by @timpaul
Code for America AI Studio
United States of America (the)Workshop series to provide "a hands-on way for government to learn about the opportunities and considerations of leveraging AI and implementing these systems responsibly."
Gov.uk Guidance to civil servants on use of generative AI
United Kingdom of Great Britain and Northern Ireland (the)This guidance outlines the expectation for how civil servants should approach the use of Large Language Models.
Zencity Press Release Generator
Tel Aviv, IsraelThis update allows you to create professional-grade press releases in a matter of minutes with minimal effort and editing.
Adopting AI Responsibly: Guidelines for Procurement of AI Solutions by the Private Sector
Gen-AI for Local Governments
444 North Capitol Street Northwest, Washington, DC 20001, USAMetroLab’s In the Lab Initiative focused on GenAI for Local Governments, a task force
AI Democracy Projects
Princeton University, Princeton, New Jersey, USAThe AI Democracy Projects engage the implications of AI systems and tools, including predictive algorithms, machine learning, and frontier models, for democratic society.
City AI Connect
Johns Hopkins UniversityA global community for cities to learn about generative AI together, faster.
Camden Talks Data: Machine learning
Camden Town, LondonThis video explains how Camden Council uses machine learning to improve council services.
MyCity Chatbot
New York City, NY, USANYC's Business Services Chatbot which "uses Microsoft's Azure AI services to provide information in response to questions you have about starting or operating your business" in ten+ languages
This self assessment tool is designed to help policymakers in government understand how prepared their government is to use AI in a trustworthy way in the public sector.
This year we assess the AI readiness of 193 governments across the world. We are also introducing an interactive map to make our data more accessible!
OpenSky
Ireland (Éire)Delivering results for Enterprise & Government for 20+ years - through Data, Process Automation and AI expertise, driven by continuous innovation.
Greyparrot
LondonUnlock the power of AI waste analytics
CrossTech
United Kingdom of Great Britain and Northern Ireland (the)Develops a suite of AI tools for automated inspection systems for railways and mass transit optimization
Anonimometro
RomeAlgorithmic tool by the Italian government to fight tax evasion by cross-checking self-reported income with assets and other databases in a privacy-protecting approach
Gov.UK Incubator for Artificial Intelligence
10 Downing StreetThe [UK] Government is establishing an elite team of highly empowered technical experts at the heart of government. Their mission is to help departments harness the potential of AI to improve lives and the delivery of public services.
CoCounsel
United States of America (the)The First AI Legal Assistant, Made for Lawyers
Polimorphic
San FranciscoPolimorphic is the first Constituent Relationship Management (CRM) software specifically built for local governments.
Public Option for AI (PO4AI) is an immersive experience designed for elected officials and city staff to explore how residents’ voices might be centered in decision-making around public-interest technologies.
Building Trust in AI: A Landscape Analysis of Government AI Programs
Waterloo, ON, CanadaA critical review of the accuracy of countries' submissions to the OECD's AI Policy Observatory site, tracking national government AI programs
One of multiple studies in the US using artificial intelligence to analyze the tone and word choice police officers use, to determine whether it leads to unnecessarily escalations with the public.
Chatbot Clara
Madrid (Spain)Clara es la Asistencia Virtual del portal Decide Madrid. Utiliza tecnologías como la inteligencia artificial y el procesamiento del lenguaje natural.
A Snapshot Of Artificial Intelligence Procurement Challenges
GovLab New York UniversityDiagnosing perceived and actual risks impeding responsible AI acquisition in government
This [Canadian] report includes the following: Importance of ethics in AI and government, Understanding the impacts of AI on society, Balancing AI-driven efficiency with privacy and security concerns, and Cyber-security and digital trust.
Executive Order on Modernizing Regulatory Review
1600 Pennsylvania Avenue Northwest, Washington, DC, USAUS White House order including addressing AI generated public comments
A course from the Departamento de Inteligencia Artificial in Boadilla del Monte, Spain
Centre for Data Ethics and Innovation UK (CDEI)
United Kingdom of Great Britain and Northern Ireland (the)The CDEI is a UK government expert body enabling the trustworthy use of data and AI.
Our chat bots, voice bots and process automation tools are used by millions of people, and businesses in every sector.
Cívica Digital
MonterreyTechnology to strengthen citizens - Transforma a tu organización en aliada de la ciudadanía.
Biden Administration Blueprint for an AI Bill of Rights
1600 Pennsylvania Avenue Northwest, Washington, DC, USANon-binding guidance from the White House
CivicPlus government Chatbot
302 South 4th Street, Suite 500 Manhattan, Kansas 66502With less staff and fewer resources than ever before and building pressure to enable contactless government, how can you continue to delight your citizens? With smart customer service automation.
Algorithm Tips
Northwestern University, Campus Drive, Evanston, IL, USAResources and leads for investigating algorithms in society
AI Resources
2 rue André Pascal, 75775 Paris CEDEX 16, FranceAn evolving directory of tools and resources that OPSI believes may be useful for civil servants interested in the use of AI in government
BEL'S AI Initiative
Cameroon (Cameroon, Cameroun)AI literacy effort for government and other sectors in Cameroon
Pondera
80 Blue Ravine Road, Folsom, CA 95630, USAPondera offers a comprehensive cloud solution to help you detect, investigate, and enforce fraud, waste, and abuse.
Bail-setting algorithms in Philadelphia
PhiladelphiaPhiladelphia should think twice about its risk-assessment algorithm.
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Civic Tech Field Guide