Health Complaints Assist is a chatbot that helps users make a complaint about medical treatment they or someonethey know received.

• The Tech
• Adjacent Fields
• Artificial Intelligence

SocorroBot is an interactive guide designed to assist individuals in the process of reporting a missing person in Mexico.

• WhatsApp
• missing people

• Legal tech
• Crowdsourcing
• Bots

Loop’s feedback platform is revolutionising accountability in humanitarian aid and development by providing a space for accessible feedback, reliable complaints mechanisms and safe reporting of Sexual Exploitation, Abuse and Harassment (SEAH).

• Engagement tech
• Crowdsourcing
• Disaster response and humanitarian tech

Linking river health to wellbeing in the Thames basin

• Clean water and sanitation
• rivers

• Media and social media analysis
• Civic maps
• Public sentiment tools

Make your city better

• apps
• cities

• The Tech
• Govtech
• Engagement tech

cVIGIL is an innovative mobile application for citizens to report Model Code of Conduct and Expenditure violations during the elections

• apps

• The Tech
• Engagement tech
• Voting and elections

We are San Diegans who believe data and technology can better serve citizens, sparking a more vibrant democracy and civic life. We treasure our communities and work together to bolster our public experience. We are a brigade of the national, non-partisan Code for America, leveraging their resources, but keenly focused on our improving local issues here at home.

• The People
• Meet the others
• Civic hacking meetups

FixMyTransport was a mySociety project running from 2011 to 2015. It allowed passengers to send complaints directly to transport operators.

• mass transit
• mobility

• Graveyard
• Communicating with the government
• Communicating with the people

Uwajibijaki Pamoja (Accountability Together) is an integrated complaints referral mechanism operated by Transparency International Kenya in collaboration of more than 40 service providers including government and development aid agencies. The platform enables citizens to lodge complaints about gaps in access to a range of services provided by the government and humanitarian agencies, through a toll-free SMS, line, email, and walk-ins from where the complaint is then referred to the relevant provider.