Civic Tech Field Guide

All Things Urban

Berlin

We are the largest community-based career platform for urbanists working on city challenges worldwide.

cities

The Centre for Civic Innovation

Sydney NSW, Australia

What would you like to do for your community? We want to help make it happen.

EngageTech Community on LinkedIn

Australia

A group for peer-to-peer learning for engagement professionals who want to deepen their understanding about technologies for community and stakeholder engagement.

Avalanche

Synthesize qualitative data

Generative AI

ChatGPT

Generate text, Code assistant

Generative AI

INTRVL

Audience targeting, Response analysis

Generative AI

Paradiso

Text to video Text to speech Generate text

Generative AI

Amazon

Seattle, WA, United States of America

E-commerce conglomerate with a couple of civic-related projects

Fliki

Text to video, Text to speech

Generative AI

ManaBalss.lv

Riga, Latvia

Latvian "civic-initiatives platform ManaBalss.lv (MyVoice), developed and run by an NGO Foundation of Public Participation, MyVoice."

MetaGPT

Multi-prompt chat automator

Generative AI

Measure Studio

Analyze social content performance

Generative AI

Bard

Generate text, code assistant

Generative AI

Alliance of Civic Technologists (ACT)

United States of America (the)

ACT is a newly formed organization that will connect volunteer civic technology efforts, in both technology and advocacy, in their local communities.

21st Century Integrated Digital Experience Act

Washington, DC

The bill’s sponsor, Representative Ro Khanna, summed it up by saying, “Government exists to serve citizens, and this bill ensures government leverages available technology to provide cohesive, user-friendly online service that people around this country expect and deserve.”

Revoldiv

Transcribe Edit video and audio

Generative AI

GitHub Copilot

Code assistant

Generative AI

Superimage

Upscale images

Generative AI

Danes je nov dan

Ljubljana

Ljubljana, Slovenia based civic tech NGO, focusing efforts on (digital) political participation, open data, transparency, and public institutional oversight.

CitizenFirst by Institute for Citizen-Centred Service

Toronto

Research, training, support and awards to promote citizen-centred public sector service to Canadians

Heintzman Leadership Award

The Heintzman Leadership Award (HLA) is presented annually by the Institute for Citizen-Centred Service (ICCS) to an individual who has demonstrated outstanding leadership within the Canadian public sector in promoting and influencing change in its delivery of citizen-centred service.

Common Measurements Tool

The Common Measurements Tool (CMT) is a survey instrument built specifically for the public sector that can be used across the full range of service areas, service channels, and client types. Its standardized methodology allows not just for effective performance measurement but also for direct comparisons between different organizations.

Andrew Hyder Government Service Improvement Award

18F, Technology Transformation Services

TTS annually awards the Andrew Hyder Government Service Improvement Award to one or more federal employees who demonstrate both excellence in their work and a commitment to improving the public’s experience with government. This award commemorates the life and work of Andrew Hyder, a consulting software engineer at 18F who tragically passed away in 2021.

CitizenFirst Learning and Training courses

Toronto

Individual modules Citizen-Centred Service Design Becoming Citizen-Centric Public Service Delivery Fundamentals Listening to and Understanding Citizens Continuous Service Improvement Becoming an Inclusive Leader Building Service Culture Effective Service Delivery Management

trainings

Ethics in Artificial Intelligence and Government report

Toronto

This [Canadian] report includes the following: Importance of ethics in AI and government, Understanding the impacts of AI on society, Balancing AI-driven efficiency with privacy and security concerns, and Cyber-security and digital trust.

reports

Datadat

Europe

We equip progressive leaders and movements with innovative digital solutions to make social change possible

partisan

WinWith.Me

WinWith.Me is the Messenger for Politicians - a Facebook Messenger bot-building platform integrated with NationBuilder for campaigns, NGOs and advocacy.

IDinsight

Africa

IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact.

Princeton Center for Information Technology Policy (CITP)

Princeton University, Princeton, New Jersey, USA

The Center for Information Technology Policy is a nexus of expertise in technology, engineering, public policy, and the social sciences.

Are We Together?

Ethiopia

The findings from our study are intended to provide insights to developers and designers to improve the accessibility and inclusivity of digital platforms from the perspective of language.

reports

Carbyne Live Audio Translation

Govtech vendor whose live audio translation has been used to translate 911 calls in realtime

Construction of Positive Narratives Training

In this course, you will learn how stories and narratives make disinformation popular and credible and how to counter dangerous beliefs and attitudes.

trainings

Hive Mind

Bienvenido a Hive Mind, un espacio de aprendizaje para activistas digitales. Ayudamos a los actores de la sociedad civil a desarrollar su resiliencia digital.