The Media of Great Stories is a project seeking to share a wide spectrum of philanthropy-related articles with the public and increase and encourage social good. The stories cover topical trends in charity, the work of the third sector, and share the views of experts within the sector.

• Media
• News and blogs
• Solutions journalism

Organised by the European Social Network, the Awards shine a spotlight on successful new approaches and the extraordinary ongoing work of public social services managers, funders, planners, providers, and deliverers of social services, as well as providing opportunities for exchange and mutual learning to improve social work policies and practice.

• Access social benefits
• Awards and prizes

IGUALA es el sistema de analítica avanzada del Ayuntamiento de Madrid para elaborar el Índice de Vulnerabilidad Territorial Agregado.

• cities

• Civic data
• Evaluate impact
• Indicators

Data Mapping Cornwall provides a summary of this spatial investigation of Cornwall, conducted by a large team of academics, experts and postgraduate students between September 2016 and March 2017.

• cities
• place-based

• Civic data
• Mapping

ConsiliumBots uses technology and data to help people make important decisions by turning complex and underutilized information into virtual assistance and personalized recommendations across education, housing, and other areas of government programs. Research has shown that providing relevant information at the right time can make a significant difference in students' trajectory by reducing school dropouts and introducing education options with better job prospects. They have so far created 36 digital solutions to address information asymmetries, supporting 3.9 million parents, students, and teachers from over 7 countries in the region. Some of these digital solutions have now been adopted as national public policies.

• Access social benefits
• Behavioral economics programs

Join us in building the European way of Digital Transformation for 300 million Europeans

• cities

• Govtech
• Partner networks and coalitions
• Smart Cities and sensors

The LB Co-Lab will engage Long Beach community members in an immersive and collaborative technology deployment and training process to design a technology solution that works for them.

• local

• Participatory democracy
• Citizen Engagement

Ukrainian digital government app

• apps

• Govtech
• Digital transformation
• Biometrics

Public sector needs to prepare for what is coming next, continuously identify, test and implement innovative solutions to benefit from future opportunities while reducing the risks through increased resilience of their public systems.  To facilitate that OPSI has developed an Anticipatory Innovation Governance (AIG) model.

• Govtech
• Emerging tech

To highlight the global knowledge base of behavioural insights work in public policy, and bring the achievements of institutions to the fore, the OECD launched the Behavioural Insights Knowledge Hub and map in 2021.

• Govtech
• Behavioral economics programs

Ampliando Democracia es un proyecto que promueve la reflexión sobre cómo mejorar la gobernanza, las políticas públicas y la calidad democrática a través de una participación ciudadana más profunda, inclusiva y sólida.

• Engagement tech
• Participatory democracy
• Fieldwide resources

Todos los ciudadanos tienen el derecho a acceder a la información que tiene los organismos y autoridades públicas. Por ley, deben responder. (Alaveteli instance for Colombia)

• Alaveteli

• Participatory democracy
• Watchdogging and transparency
• Parliamentary and Legislative Tech

The Hub is a system of physical and digital community bulletin boards designed to serve the diverse constituencies of Red Hook.

• local

• Neighborhood forums

Astroturfing research. We spent the second half of 2020 analysing 24 fake Twitter profiles that published divisive or hostile content and were regularly mentioned or retweeted by Slovenian right-wing politicians.

• Media
• Fight disinformation
• Media and social media analysis

Promise Made = Debt Unpaid. First web promise tracking platform of political promises in Slovenia.

• Watchdogging and transparency
• Promise trackers

"A complete suite of local authority services for highways, environment and the public realm", wholly owned subsidiary of mySociety

• local

• Govtech
• Govtech vendors

Developed in collaboration with Hackney Council, FOIWorks is an open-source user-needs focused front-end solution for taking Freedom of Information requests from citizens.

• local

• Govtech
• Freedom of Information

The Common Measurements Tool (CMT) is a survey instrument built specifically for the public sector that can be used across the full range of service areas, service channels, and client types. Its standardized methodology allows not just for effective performance measurement but also for direct comparisons between different organizations.

• Govtech
• Communicating with the people
• Surveys & polling

Ljubljana, Slovenia based civic tech NGO, focusing efforts on (digital) political participation, open data, transparency, and public institutional oversight.

• Artificial Intelligence
• Participatory democracy
• Watchdogging and transparency

The Heintzman Leadership Award (HLA) is presented annually by the Institute for Citizen-Centred Service (ICCS) to an individual who has demonstrated outstanding leadership within the Canadian public sector in promoting and influencing change in its delivery of citizen-centred service.

• Govtech
• Awards and prizes
• Service delivery

TTS annually awards the Andrew Hyder Government Service Improvement Award to one or more federal employees who demonstrate both excellence in their work and a commitment to improving the public’s experience with government. This award commemorates the life and work of Andrew Hyder, a consulting software engineer at 18F who tragically passed away in 2021.

• Govtech
• Awards and prizes
• Service delivery

Individual modules Citizen-Centred Service Design Becoming Citizen-Centric Public Service Delivery Fundamentals Listening to and Understanding Citizens Continuous Service Improvement Becoming an Inclusive Leader Building Service Culture Effective Service Delivery Management

• trainings

• Govtech
• Online courses

Research, training, support and awards to promote citizen-centred public sector service to Canadians

• Govtech
• Supporting public sector from outside government
• Service delivery

We are a platform of more than 140 thousand activists, organizations and groups that mobilize to transform behaviors and attitudes, generating influence in public policies and thus building a more tolerant, fair, sustainable, inclusive and participatory country.

• Sustainable cities and communities
• Peace, justice, and strong institutions

• Advocacy tech
• Participatory democracy
• Citizen Engagement

US White House order including addressing AI generated public comments

• Govtech
• Artificial Intelligence
• Communicating with the government

Tech policy leadership and scholarship, advancing ethical practices in support of emerging technologies

• Research and policy centers
• Digital security and privacy
• Legal tech

The Center for Information Technology Policy is a nexus of expertise in technology, engineering, public policy, and the social sciences.

• Ethical tech and responsible tech
• Research and policy centers
• Academia

This study by Yuya Shibuya empirically analyzes the impacts of open data on behavioral change by investigating the case of Taiwan.

• Civic data
• Peer-reviewed research
• COVID

Workshop at CHI'23 on April 28th, 2023 in Hamburg, Germany

• Conferences

See how publications and data-driven journalists use open source to power their newsroom and ensure information is reported fairly and accurately.

• Github

• Civic data
• Media
• Civic tech catalogs

The municipality has been organising the Hâck The Hague hacking competition since 2017. During Hâck The Hague ethical hackers try to penetrate the municipality's computer systems. This is how they test the digital security of The Hague.

• Cybersecurity
• Supporting public sector from outside government

Ask and answer the questions that matter to you as a public servant. Learn, share and connect.

• Govtech
• Civic forums

DataMéxico permite la integración, visualización y análisis de datos públicos para fomentar la innovación, inclusión y diversificación de la economía mexicana.

• 2023 Webby Awards

• Civic data
• Open government data
• Open data publishing portals

We analyzed data on 13,147 US police departments.

• racial equity
• criminal justice
• police violence

• Civic data
• Data visualization
• Data science for social good

Conoce todo sobre el proceso de elección del Fiscal General del Ministerio Público de Guatemala

• podcasts

• Voting and elections
• Civic literacy

Public Sector Budgeting Software

• Govtech
• Bureaucracy tech
• Internal budgeting tools

CityBase technology helps people find, apply, and pay for public services — and helps staff manage those interactions. More than 100 government agencies, cities, counties, states, and utilities use the CityBase platform for hassle-free payments and digital services.

• Govtech
• Bureaucracy tech
• Payments

A platform for searching information about people based on open-source data

• Media
• Investigative journalism tech
• Open-source intelligence (OSINT)

RosKomSvoboda is the first Russian public organization operating in the field of digital rights protection and digital empowerment.

• Advocacy tech
• Adjacent Fields
• Digital security and privacy

Making cities stronger, fairer, and more resilient through responsible technology.

• cities

• Emerging tech
• Research and policy centers
• Academia

The Evidence Mapping project aimed to create a common, up-to-date evidence/ knowledge base about civic tech in the African context, to improve support, decision-making and advocacy in relation to civic tech (including more broadly civil society innovation, tech for good and digital governance).

• Learn about civic tech
• Peer-reviewed research

LocalGov Drupal is a publicly owned asset that delivers a better digital experience for citizens, improves service outcomes, and saves money.

• local

• Govtech
• Bureaucracy tech
• State and regional government technology

Salesforce.org's own volunteer management app for the platform.

• extensions
• Salesforce

• Manage volunteers

PARTIMAP is a free, easy to use and customizable map-based survey for those who believe that affected citizens should have a say in public development projects.

• Engagement tech
• Participatory democracy
• Digital participation platforms

A report by International Republican Institute "synthesiz[ing] core challenges and lessons learned from practitioners, funders and government to help answer the questions of why civic and govtech initiatives struggle long term and what can be done about it."

• reports

• Fieldwide resources
• Reports

This brief is the compilation of the findings from of a series of workshops on creating a vision for how our [US] government can build and foster a culture of innovation over the next 20 years.

• reports

• Govtech
• Digital transformation
• Reports

The certificate in Smart Cities is an interdisciplinary program designed for working or aspiring professionals and upper-level students interested in expanding their knowledge-base in the fields of emerging urban technologies, data science, sustainable design, and public-private partnerships.

• Learn about civic tech
• Smart Cities and sensors
• Online courses

A team of researchers led by Dominik Hangartner, IPL co-director and professor of public policy at ETH Zurich, has joined forces with colleagues at the University of Zurich to investigate what kind of messages could lead authors of hate speech to refrain from such postings in the future

• hate speech
• X (Twitter)

• Academia
• Peer-reviewed research

LocalView is a database co-created by Soubhik Barari and Tyler Simko to advance the study of local government in the United States. It is the largest dataset of local government public meetings — the central policy-making process in American local government — as they are captured on video.

• YouTube

• Participatory democracy
• Communicating with the people
• Archives

The Journal of Deliberative Democracy (formerly the Journal of Public Deliberation) is an open access journal publishing articles that shape the course of scholarship on deliberative democracy.

• Learn about civic tech
• Participatory democracy
• Academia